and Responsibilities: Respond to customer inquiries via live chat, email, or ticketing systems. Communicate product features and provide... of AI-powered pricing solutions. Requirements Years of Experience: 1+ year in a customer support or chat-based service role...
customer interactions across live chat, tickets, email, and social media, delivering friendly and proactive support. Respond... to live chats within 15 seconds and tickets within 15 minutes when on shift. Provide pre-sales advice, manage order follow...
a professional company image by providing the best Customer experience through phone interaction, emails, ticketing, live chat... Brand Ambassador in a ‘voice of Shell’ role with Live Chat and social media platforms Demonstrate a willingness...