boundaries of artificial intelligence and digital channels to accelerate our strategy. What You'll Do The Tech Lead - Contact... Centre Enablement role will be responsible for driving successful operations and product development by helping deliver...
and digital channels to accelerate our strategy. What You’ll Do The Tech Lead - Contact Centre Enablement role..., a good understanding of cloud and/or contact centre technologies, and the ability to translate requirements into actionable...
practices across Optus IT. This role leads the Software Engineering Centre of Excellence (CoE), ensuring the establishment...' digital transformation. The function will also manage a number of key enablement platforms to support the delivery teams...
leads the Software Engineering Centre of Excellence (CoE), ensuring the establishment and evolution of best-in-class... function will also manage a number of key enablement platforms to support the delivery teams. What You’ll Do Partnering...
expansion. Support renewal and pricing conversations with the GM and GTM & Enablement Lead. Translate partner performance... into internal roadmap discussions. GTM & Launch Support Partner with the GTM & Enablement Lead on implementation and launch...
and D365 Contact Centre Working knowledge with hands on experience with Power BI, Power pages and AI Builder Best practice... you will provide leadership, functional and technical support to your teammates and act as a Team Lead on large engagements...
forums. You will articulate the value of NiCE's solutions - across conversational AI, contact centre technologies..., contact centre, cloud, and AI technologies. Have You Got What It Takes? Exceptional presentation and demo capabilities...
, Finance, or a related field 8+ years' experience leading and managing client service/call centre/contact centre or operations... looking for a Head of Client Services or Head of Contact Centre role where you can truly drive digital transformation, we would love...
expansion. Support renewal and pricing conversations with the GM and GTM & Enablement Lead. Translate partner performance data... roadmap discussions. GTM & Launch Support Partner with the GTM & Enablement Lead on implementation and launch activities...