is required. Must be a Filipino Citizen Experience: Must have at least five (5) years of experience in direct customer service communications... workflow, and works in conjunction with management. This position is supported by a Service Desk Lead and is ultimately...
with your coaching and facilitation skills to lead classes Customer and employee-focused mindset with call center understanding...Your potential has a place here with TTEC’s award-winning employment experience. As a Temporary Senior Trainer working...
your department, focusing on the customer and results. What you need to succeed: Management experience in a customer-facing... environment Previous experience of leading and managing teams Team oriented and exceptional customer experience in driving sales...
discipline is preferred. 10+ years of experience in account management, client relations, or a leadership role in a customer... while ensuring offshore team members thrive in their roles. Your Responsibilities as Head of Account Management: Lead and manage...
activities geared toward product knowledge. Conducts policy review to provide quality customer experience through updates... preferred for this position but those with sales and customer service experience gained from banking, transport, pharmaceutical...
client relationships to deepen wallet share and manage attrition. Lead customer acquisition and migration from mass...-net-worth (HNW) customer segment in line with the Bank's aspirations and client value proposition (CVP). The role focuses...
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast... and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand...
effectively to changing business and customer requirements Qualifications Proven experience working in environments... across functions Experience using customer success platforms (e.g., Salesforce) and making data-driven decisions Bachelor's degree...
/ financial services experience - knowledgeable on US Banking, Customer Service processes, and services. Experience in managing... skills and experience to help us succeed, we want to work with you! Job Description Responsibilities: Managing Cluster...
in providing all the necessary data from external or internal customer with relations to WMOS data as approved by site lead... belong. Responsibilities Provide WMOS system support with relations to customer requirements, operations requirements...
processes and controls. Responsibilities Lead, supervise, and support members of the Risk team Oversee day-to-day risk... updates, policies, and procedures to the team Communicate and collaborate with other departments (e.g., Operations, Customer...
experience in automation design and process. Ability to understand customer technical needs, specifications and advanced... for creating value, if you are entrepreneurial and customer focused, we would like you to join our team. Our Team Molex...
to provide quality customer experience through updates and financial advice to clients to be able to upsell, resell, cross-sell... experience in bancassurance sales is highly preferred for this position but those with sales and customer service experience...
managing all retail operations within a fashion store environment Be a role model and lead your team for customer service... , Apalit Pampanga) Position: Assistant Store Manager The Assistant Store Manager will be expected to lead from the front...
of tactical plans that support our sales initiatives, including a focus on sales-driving behaviors and customer retention efforts... and the Sr. Sales Enablement Manager, the Sales Enablement Coach will lead initiatives to bridge performance gaps, ensuring...
architect and implement tactical plan of action, tools, and trainings focused on Expert sales and customer retention Lead... content that support these initiatives, including a focus on sales-driving behaviors and customer retention efforts...
new models to support staffing and volume changes Lead reviews of Call Center efficiency and customer service performance... team Lead the development of forecasts, resource plans, and schedules for new programs Candidate Profile: Associate...
initiatives Conduct thorough and accurate audits of customer interactions and Expert performance utilizing various lead generation... and reporting findings to internal leadership. The Specialists review customer interactions and aggregate data to provide actionable...
- Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: The Lead Generation Specialist / Appointment Setter... standards. Collaborate with the team to ensure the quality of lead lists and optimize dialing ratios. Participate in training...
, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business...), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP...