As a L2 MS Engineer for Genesys, responsible for thoroughly understanding the Genesys Engage & Cloud Contact Center... center. Able to lead voice requirements gathering, developing use case documentation and partnering with business partners...
in Malaysia and possess experience in Level 2 application support) Department : GK L2 Support Reports To : GK Support Lead...Job description: Job Title: GK L2 Application Support Analyst Location : GDC Malaysia (Candidates must be based...
to lead the Overseas IT strategy, architecture, roadmap and execution. Satisfying our internal/external customers and becoming... problems. Assist users with system access, password resets, and basic IT queries. Escalate unresolved or complex issues to L2...