As a L2 MS Engineer for Genesys, responsible for thoroughly understanding the Genesys Engage & Cloud Contact Center... center. Able to lead voice requirements gathering, developing use case documentation and partnering with business partners...
in Malaysia and possess experience in Level 2 application support) Department : GK L2 Support Reports To : GK Support Lead...Job description: Job Title: GK L2 Application Support Analyst Location : GDC Malaysia (Candidates must be based...
to lead the Overseas IT strategy, architecture, roadmap and execution. Satisfying our internal/external customers and becoming... problems. Assist users with system access, password resets, and basic IT queries. Escalate unresolved or complex issues to L2...
Analysis, Systems support and Development teams for system implementation and maintenance. Provide L2/L3 support to Data..., reporting creation/generation etc. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value...