performance reporting and planning. The program manager is key team leader for the customer account and coordainates the teams... Functional Area: OPS - OperationsCareer Stream: CPM - Customer Program ManagementRole: Manager 3SAP Short Name: MG3Job Title...
that drive outcomes. About the Role: Leadership & Team Management Lead mentor and develop a team of digital customer success... in a leadership or team lead role . Experience in B2B SaaS or content/platform companies with complex product portfolios. Proven...
. Set up new customers with the Customer Master Data Team when a new credit application has been submitted and forward... to detail and accuracy in handling customer inquiries and issues. Previous Experience Minimum 3 years of customer service...
through impactful solutionsMinimum 2+ years of B2B SaaS experience in Customer Success or Account ManagementFluent in English...*Resume MUST be in EnglishLocation: LATAM RegionTeam: Customer DepartmentRole: Customer Success Manager (LATAM)Mode...
Responsibilities Recruit, hire, train, and lead the local customer support team. Create customer-facing scripts... owner for all escalated customer complaints. Qualifications: 4+ years of experience in customer service management...
while delivering a seamless, branded experience for buyers and homeowners. It enables builders to maintain strong customer..., and ongoing homeowner engagement.Role OverviewAs the Customer Success Specialist, you will lead the setup, optimization...
. We are looking for a Sales Representative responsible for Customer Acquisition to join our team. Today. We are Concentrix. We are dedicated.... At Concentrix, you can Own Your Future! **You Have*** 2+ years of experience working in a customer service or sales capacity* Prior...
– majority of communication is outbound* Work with your team and management to provide a professional experience...* Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer...
Who You Are As Manager of Customer Success Management, you will lead and inspire a team of CSMs responsible... for continuous product, process, and customer experience improvement. ? Leverage analytics to review automations and internal...
of initiatives that improve efficiency and customer experience; aligning with rest of team project priorities and timely delivery..., and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful...
in customer-facing operations, internal systems management, and cross-team collaboration. You'll be expected to take ownership... process gaps and recommend improvements to enhance overall customer experience. Handle administrative, operational...
. We are looking for a Sales Representative responsible for Customer Acquisition to join our team. Today. We are Concentrix . We are dedicated.... At Concentrix, you can Own Your Future! **You Have*** 2+ years of experience working in a customer service or sales capacity* Prior...
A leading global bank in Mexico City is seeking a UX Research Manager to lead a team of researchers focused... on generating actionable customer insights. The role involves defining and executing the UX research strategy while collaborating...
A leading global bank in Mexico City is seeking a UX Research Manager to lead a team of researchers focused... on generating actionable customer insights. The role involves defining and executing the UX research strategy while collaborating...
(external agencies)Experience in customer service (is a plus)QualificationsAbility to motivate, coach and mentor a team.Enjoys... and Performance Management:Lead, motivate, and develop collection agents to achieve individual and team goals.Monitor team performance...
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure... with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword...
and delivering exceptional IT services. We are looking for our next talented team member to join us as a Lead Engineer Service Desk... one of our clients.Key Responsibilities:Lead and mentor a team of Service Desk Engineers (L1/L2), ensuring SLA and KPI compliance.Act...
from concept to commercialization. - Collaborate with the sales team to support customer interactions and provide product... expertise. - Partner with the marketing team on customer segmentation and channel strategies. - Analyze the competitive...
workflow with the sales team to assess and refine lead quality.Lower cost per acquisition (CPA) while improving return on ad...Lead Paid Media Specialist role at Bluelight. Join now.1 month ago Be among the first 25 applicantsBluelight...
confidently and sustainably into the digital future. We are currently seeking a Cloud DBA Lead to join our team in City of Mexico..., Guanajuato (MX-GUA), Mexico. Preferred Experience Ideally 10+ years of supporting traditional server-based relational databases...