to the strategic direction of the overall support team, aligning goals with company objectives and customer needs. Lead...: Lead, mentor, and develop a team of 4-10 technical support engineers across various experience levels, fostering...
. Experience with modern customer support platforms (e.g., Intercom, Zendesk, Freshdesk). Strong analytical and problem-solving... customer relationships and accelerate revenue growth. Trusted and loved by over 20,000+ customers across 100+ countries, Wati...
ZeroFox seeks a multi-talented, quick-thinking, energetic, and client-focused Customer Support Specialist..., supporting the day-to-day operations of a global team. The Customer Support Specialist will guide messaging for ZeroFox’s inbound...
and platform excellence. Why This Role Matters As Wati continues to grow rapidly, our customer support operations must evolve... shape the future of customer support, this role is for you. Please note: This is not a typical 9–5 role. We work...
Jobs Job Description Business Support Coordinator with Japanese Job Location: Bangalore, Chennai, Hyderabad, Pune Location Flexibility: Multiple... through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees across 50...
customer system setup, configuration, and administration; Continually improving internal support processes... of experience working in a customer or internal software support position. Design/development/test and troubleshooting...
, and customer satisfaction. Identify skill gaps and coordinate ongoing training for the support team. Ensure that incidents... and available tools. Replicate and test issues in controlled environments to identify solutions. Lead the coordination and resolution...
with experiences they love. We are proud of the products and solutions we build and the impact we generate. The Customer Support... Expert (SME). Responsibilities: Responsible for overall customer experience related to support organization. Courteous...
with experiences they love. We are proud of the products and solutions we build and the impact we generate. The Customer Support... Expert (SME). Responsibilities: Responsible for overall customer experience related to support organization. Courteous...
in Oracle support processes. Key Responsibilities Team Leadership & Operations Lead and mentor a team of 1st-tier Oracle...Position Summary The Oracle 1st-Tier Support Team Leader oversees a team responsible for providing front-line support...
improvement in Oracle support processes. Key Responsibilities Team Leadership & Operations Lead and mentor a team of 1st-tier...Description: Position Summary The Oracle 1st-Tier Support Team Leader oversees a team responsible for providing...
partner (MP) network. About the Role As a Technical Program Manager at Fictiv, you'll lead complex hardware manufacturing... our customers expect. You'll serve as the customer's point of contact, managing scope clarity, risk mitigation, communication...
evolving needs of our customers. The Advanced Support Group is a worldwide team of engineers solving challenges in industry... inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence. Lead the resolution of escalated...
from lead generation to sourcing applications to final delivery of cards including follow up with cross functional teams & RTO... delivery of the credit cards to the customers. Closing the customer complaints within stipulated TAT Keeping up...
Response and Resolution: You own, investigate and solve customer technical issues. You collaborate... within and across teams, leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer...
in software product management. Experience can be in either customer-facing or employee-facing domains (or both). Domain... and analysis to understand the competitive landscape, banking & fintech industry trends, and customer needs. Identify gaps...
which suit the customer budgetary requirements and are in line with organization's financial guidelines Actively lead small... would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment...
Response and Resolution: You own, investigate and solve customer technical issues. You collaborate... within and across teams, leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer...
. Responsibilities include leading Data Engineering projects to support accurate reporting and analyses for all areas of Reuters...’ business which include a single large customer, thousands of media clients, and several digital properties. This role supports...
Skill required: Language Translation - Customer Service Designation: Customer Service Analyst Qualifications... i.e Order management with proficiency in both English & Spanish. The duties include manage & process customer orders in a timely...