, and procedures. The teams key responsibilities include: Deployment Operations: Third Level Support & Incident Management: Lead... Operations Management: Processes: Define and implement team processes to handle all support activities, and provide up...
expected of a personal pension operator. Structure, expand, upskill then lead the pensions operations team. Support the... and will be bringing the full range of pension operations tasks in-house. You will be expected to directly support the Product team...
to our clients across the delivery lifecycle starting from strategy and proposition definition, to detailed operations and tech... and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity...
. As an On Holiday Support Advisor, you’ll provide exceptional levels of customer care on in-bound calls, offering solutions... to do all of this with support from the On Holiday Support Team Leaders and Duty Managers. You’ll be working in our Holidays Operations Centre (HOC...
Global Director, Technical Customer Support Core & Digital Banking | SaaS & Cloud Platforms Own Platform Resilience.... Lead Global Support Transformation. 📍 Location: London 🆔 ANKH ID: 233 Why This Role Matters This is a global...
Senior Manager, Customer Support to lead our multi-country support operations across the United Kingdom and France... measurable impact through innovation and strategic execution. Key Responsibilities Lead and manage customer support...
. About the Role The Global Head of Customer Support will lead our global support organisation - setting strategy, driving... below. About the Team Our customer support team is a global function with team members based across APAC, EMEA and AMERICAS...
. About the Role The Global Head of Customer Support will lead our global support organisation - setting strategy, driving... below. About the Team Our customer support team is a global function with team members based across APAC, EMEA and AMERICAS...
you to come and join us. The opportunity We’re looking for a proactive and hands-on IT Support Lead to take ownership of our day-to-day IT... operations and support services. Reporting to the Technical Director, you’ll play a key role in keeping our systems running...
-paced, and requires a disciplined yet customer-focused approach. The End User Support Lead is responsible for managing.... Join us, make a difference, and help shape the future of energy. Job Description: Overall Objectives: The End User Support Lead...
to excellence, collaboration, and continuous improvement. Role Overview We are seeking an experienced Onsite Lead IT Support... Engineer to oversee and manage a team of customer-facing engineers. This role requires strong leadership, technical expertise...
Team Lead at OpenAI, you will play a critical role in overseeing a dynamic team of Customer Support Engineers... employees. Key Responsibilities: Team Leadership & Development: Lead and support a team of customer support engineers...
disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate..., where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support...
Description Analytics Lead, Existing Customer Management We are looking for an Analytics Lead to join our FlexiPay..., and operations. A core focus will be on leveraging data to maximise customer lifetime value, improve retention, and boost...
Job Introduction We are recruiting for a Customer Service Team Lead to be part of the Rapport team, based... 500 company, where excellence and creativity are the norm every single day. The Customer Service Team Lead will manage...
with one of our Talent Acquisition Partners 1st stage interview with our Business Operations & Customer Support Director - focusing... Final stage Case Study Presentation with our Business Operations & Customer Support Director & Business Operations Manager...
in shaping the quality of our AI-powered customer interactions. Your work will help ensure that our AI support agents uphold... experience. Identify and share learnings that lead to measurable improvements in AI agent accuracy, customer satisfaction...
We're looking for a Senior Staff Data Analyst, GTM Operations to innovate, establish and sustain data capabilities... Be accountable for curating and analyzing large sets of go-to-market and operations data from multiple disparate sources...
customer experience across global payout corridors. Western Union powers your pursuit. The APN Operations Senior Manager..., and support a high-performing operations team, including training, performance management, and succession planning Collaborate...
WHAT MAKES US, US Join some of the most innovative thinkers in FinTech as we lead the evolution of financial... — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills...