of which should be at least 150 team members Experience in managing all Tech support channels (Voice, Web, Chat & Level 2 support teams) Service...Job Responsibilities: Team Management : provides team development, support operations and builds capacity to achieve...
other duties as assigned What are the required qualifications for a Technical Support Representative II Minimum of 2 years... Date: ASAP What does a day in the life of a Technical Support Representative II look like Provide advanced technical support...
will be essential in delivering exceptional technical support and ensuring customer satisfaction and issue resolution. Additionally, B2B... Agent will drive service-to-sales outcomes by presenting new solutions as applicable. Key Responsibilities Technical Support...
will be essential in delivering exceptional technical support and ensuring customer satisfaction and issue resolution. Additionally, B2B... Agent will drive service-to-sales outcomes by presenting new solutions as applicable. Key Responsibilities Technical Support...
-level technical support to customers via phone, email, and chat. Troubleshoot and resolve issues related to smart alarm..., and configuration processes. Escalate complex technical issues to higher-level support or engineering teams when necessary. Maintain...
a Technical Support Engineer that will diagnose and resolve technical issues involving Remote Monitoring, Asset Tracking, Remote..., MacOS, SQL Administration and Backup Technologies is a big plus. 2+ years of experience in phone, email, and chat support...
career opportunity that will light a fire within you. So, what's the role all about The Manager, Technical Support (Customer... products. Deliver exceptional customer support via telephone, chat, and email communications. Act as a technical liaison...
organization. We are seeking a tech-savvy and customer-oriented Technical Support Representative to provide first-level support... and should possess the below qualities Must be 18 years and older High school Diploma/GED 1-2 years of technical support or IT helpdesk...
overall IT infrastructure performance. Responsibilities: Provide comprehensive Level 2 technical support for hardware... Representative to provide Level 2 support across hardware, software, network, and cloud-based systems. This role will involve...
initiates the escalation process for unresolved customer problems. Technical Support Representatives performing at this level...Technical Support Assistance - provider of technical support to customers through voice, chat and email interactions...
Job Category: Service Technical Support Job Description: Join a High-Performance Culture That Drives Innovation... of Service Technical Support oversees technical assistance, troubleshooting, and support for monitoring solutions. This role...
or a similar field, or equivalent work experience required. 2+ years' work experience in a technical support capacity supporting... career opportunity that will light a fire within you. The Technical Support Engineer (TSE) is a frontline support engineer...
and escalation practices Ability to provide appropriate level of support and guidance with FIS applications and procedures...-motivated to learn new technology and new ways to deliver support Shows enthusiasm when providing technical support Stays up...
L2 Technical Support Specialist Role Summary The L2 Technical Support Specialist will provide Level 2 support... of relevant technical support experience. Strong organizational and coordination skills. Excellent research and problem...
L2 Technical Support Specialist Role Summary The L2 Technical Support Specialist will provide Level 2 support... of relevant technical support experience. Strong organizational and coordination skills. Excellent research and problem...
-level technical support to customers via phone, email, and chat. Troubleshoot and resolve issues related to smart alarm..., and configuration processes. Escalate complex technical issues to higher-level support or engineering teams when necessary. Maintain...
Job Category: Service Technical Support Job Description: At Vertiv, we don't just hire talent-we cultivate leaders... assistance to customers in the form of technical support for Vertiv Thermal IRS products. Perform simulation and test on old...
of experience as a Technical Support Communication: Strong ability to communicate complex technical information clearly... to both technical and non-technical stakeholders. Experience with FreshService Schedule: 8x5 Support (OT if needed) Can work fully...
of details Passionate about client satisfaction YOU HAVE… 2 years of technical support experience: Preferably supporting customers via..., and best practice guidance for our product. The Technical Support Representative work environment is focused on providing support...
Technical Support Specialist br Job Description br Company Overview CoStar Group (NASDAQ: CSGP) is a leading... Engage Technical Support Specialist provides day-to-day technical support to clients through Freshdesk tickets and helpdesk...