Summary The Customer Support Representative works under the direct supervision of the Team Leader and is responsible... to our US retail customers and dealers. The Customer Support Representative will learn and execute the complete call handling process...
Qualifications: At least 3 years of customer service experience (phone, live chat, and email) Open to a hybrid work arrangement...'s DIY shutter products Assist customers via phone, live chat, and email with: Understanding product options and placing...
a professional company image by providing the best Customer experience through phone interaction, emails, ticketing, live chat... with the new digital live chat channels for inbound Customer queries both through the website and the mobile application Given...
environments. Ensure that Customer Service features (like case management, knowledge base, live agent chat, and AI-powered service..., and provide an excellent user experience. Collaborate with customer support and customer success teams to identify pain points...
with customers across our omni support channels (social, email, calls, chat) What You'll Bring Confident with technology able to work... clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world...
will be measured by achieving high customer satisfaction, reducing support escalations , and maintaining long-term system reliability... performance, and connectivity Confirm utility Permission to Operate (PTO) and system go-live readiness Provide guided support...
with customers across our omni support channels (social, email, calls, chat) What You’ll Bring Confident with technology able... clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world...
for providing awesome service to our customers and partner stores over the phone, chat and email. Reporting to the Customer... shape new ways to enhance both the Live Operations Team and of course, the customer experience...
support systems (email, live chat, social media). Project management experience is a plus...., engagement, and job satisfaction. Customer Support Management: Oversee customer support operations, ensuring all customer...
Chat Portal and Support Inbox Identify and assess customers needs to achieve satisfaction Build sustainable relationships... Duties And Responsibilities Effectively manage large amounts of incoming calls Attend to customers inquiries through Live...
interactions with customer across all channels, including phones, live chat, email and social media. Explore and fulfil customer... areas of Customer Service, Customer Support, Sales, Loyalty or Engagement role essential Proficient with standard corporate...
for customers via phone, email, live chat, and SMS Respond to customer inquiries promptly, professionally, and empathetically... Multi-Channel Support: Experience handling inbound calls, emails, live chat, and SMS communications Tech Proficiency...
timely responses to customer emails, inbound and outbound calls, voicemails, and live chat. He/she will also perform special..., and coordinate with teams/carriers Help maintain excellent Amazon metrics and build customer trust Update internal tools and support...
interactions with customer across all channels, including phones, live chat, email and social media. Explore and fulfil customer... areas of Customer Service, Customer Support, Sales, Loyalty or Engagement role essential Proficient with standard corporate...
AND RESPONSIBILITIES: LEADERSHIP: 1.1 Lead and manage a team of customer support managers, supervisors and representatives. 1.2 Provide... STRATEGIC PLANNING: 2.1 Develop and implement strategies to improve overall customer support operations. 2.2 Set departmental...
in managing live chat customer support for HelloConnect's pioneer account. You will be the first point of contact for customers... and explaining complex topics in a clear and simple way. You have experience in customer service - ideally in live chat support...
define how we deliver success. What You’ll Do Deliver exceptional customer support across phone, email, live chat... environment. Resilience, ownership, and a collaborative mindset. Experience 1+ year in customer service or support (high...
of customer service and voice support within the Contact Center industry. Exceptional English communication and listening skills...About the Role In this opportunity, as a Customer Service Representative, you will: Respond to customer inquiries...
is critical for managing high-volume customer interactions while helping to build scalable support systems... Responsibilities Handle 50–100+ customer inquiries daily across Intercom (chat/email) and Instagram DMs with accuracy, empathy...
support via email, live chat, and phone calls. Your main goal will be to ensure customer satisfaction and provide a positive.... We are currently seeking a Customer Service Officer Offshore to join our dynamic team. This role offers the flexibility of working...