resolution, preferably in customer service, e-commerce, or contact centre environments. Experience in a call centre, live chat...The Customer Service Specialist serves as the frontline support for customers, ensuring every interaction delivers...
resolution, preferably in customer service, e-commerce, or contact centre environments. Experience in a call centre, live chat...The Customer Service Specialist serves as the frontline support for customers, ensuring every interaction delivers...
voice. Duties and Responsibilities: Respond to customer inquiries across email, live chat, and social media platforms... Representative to support our growing customer base. You’ll be the first line of communication, handling inquiries, resolving issues...
they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery... to give the team direction Ability to analyze data and generate reports Has experience in handling voice and chat channels...
? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging.... Required skill(s): customer service. Required language(s): English. Responsibilities Your potential has a place here with TTEC...
a ticketing system, providing first-line support through phone, live chat or email, escalating complex problems to higher-level... for internal users needing technical support, responsible for accurate ticket logging, troubleshooting, and resolving issues...
disrupting live systems Integrating Ai APIs (OpenAI, Anthropic, Gemini, Llama) into our call centre and customer support... shift to building streaming AI chat interfaces, then move to optimising frontend performance. This variety is a feature...
and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels Navigate... of Windows OS, Apple OS, Microsoft Office, and Google applications Familiar with customer support software, including Zendesk...
practices-performs reliably and safely before going live with customers. Mia supports voice, text, and chat communications... to prioritize fixes based on customer impact. Support quality reporting: Collaborate with the Business Analyst to define metrics...
to, the following: Interacting with customers via live chat or email responding to various financial inquiries, concerns... clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world...
to, the following: Interacting with customers via live chat or email responding to various financial inquiries, concerns... clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world...
chat and document required reports in English. Previous experience in chat-based customer support is required. College... proctored exam, through live chat. This job involves quiet but vigorous monitoring of exams 24 hours a day, 7 days per week...
live during the call and aim to close the deal on the same day Engage with customers across multiple channels (Mainly... Calls, chat, SMS, email, social media) Recommend tailored energy solutions based on needs and assessments Educate...
centers and live chat). Must be a self-starter, can adapt to the use of new technology, able to multi-task, and able to work... organization. Established in 1998, CHI provides business support services in finance and accounting, information technology, supply...
. Duties and responsibilities include but not limited to: Provide end user support and customer service for clients... within and across zones on company supported computer applications and platforms via voice, email and chat Provide technical support...
problems. CX Tools Management: Oversee all other tools utilized by the CX team for chat, live channels, and other customer... to ensure efficient and effective support operations and customer interactions. What You’ll Do: Zendesk Configuration...
and support chat/voice bot knowledge. Cross-functional delivery | Represent CJ in Enterprise-level projects by ensuring change...-on experience delivering exceptional customer support. Technical Proficiency | Skilled in MS Office, including Excel, with the...
. Have experience on phone, email and live chat support That's definitely a plus! Meanwhile, you have experience in Customer Service... email and live chat support channels. You will filter content from the client's website. You will also perform data and research...
Monitor live call/ticket volumes and agent real-time status in IT Service Desk operations Making instant adjustments... to staffing, schedules, and workflows to meet service level agreements (SLAs) for Phone, Web, Chat & Email channels Track...
. Have experience on phone, email and live chat support That's definitely a plus! Meanwhile, you have experience in Customer Service... email and live chat support channels. You will filter content from the client's website. You will also perform data and research...