Job Summary Role Overview MSP Operations & Delivery Manager Full remote - working from South Africa MSP.... Minimum 3 years' experience as a hands-on Operations Manager/ Service Delivery Manager in an IT Company or MSP. Previous...
-established company as an Operations Manager. Minimum Requirements: Matric (with Mathematics) Diploma/Degree 5+ years... experience in a management capacity Transport operations experience is a must Must have managed operations with a fleet bigger...
& Commercial Operations Support Governance & Risk Reduction KEY PERFORMANCE INDICATORS Operational Efficiency % of core... with finance and RMM platforms Managed Services Operations SLA compliance trends Ticket backlog health Reduction in reactive...
Financial & Commercial Operations Support Governance & Risk Reduction KEY PERFORMANCE INDICATORS Operational Efficiency... effectiveness with finance and RMM platforms Managed Services Operations SLA compliance trends Ticket backlog health Reduction...
What We’re Looking For: Must-Have Skills & Qualifications: 5+ years of experience in a NOC or IT MSP environment...-centric approach. You’ll: Lead and manage NOC operations and system performance Resolve escalations from Tier 1 & 2...
· Ideally have a relevant qualification in project management or IT (e.g. PRINCE2, PMP, or equivalent) Uptime - MSP Operations... in delivering high-quality IT and infrastructure projects within a fast-paced Managed Service Provider (MSP) environment...
from reactive MSP models to proactive, Managed Intelligent Provider (MIP) frameworks. Security & Compliance: Implement and audit... transitioning clients from reactive MSP models to proactive MIP (Managed Intelligent Provider) frameworks. Strong skills in Agile...
from reactive MSP models to proactive, Managed Intelligent Provider (MIP) frameworks. Security & Compliance: Implement and audit... transitioning clients from reactive MSP models to proactive MIP (Managed Intelligent Provider) frameworks. Strong skills in Agile...
from reactive MSP models to proactive, Managed Intelligent Provider (MIP) frameworks. Security & Compliance: Implement and audit... transitioning clients from reactive MSP models to proactive MIP (Managed Intelligent Provider) frameworks. Strong skills in Agile...
from reactive MSP models to proactive, Managed Intelligent Provider (MIP) frameworks. Security & Compliance: Implement and audit... transitioning clients from reactive MSP models to proactive MIP (Managed Intelligent Provider) frameworks. Strong skills in Agile...
from reactive MSP models to proactive, Managed Intelligent Provider (MIP) frameworks. Security & Compliance: Implement and audit... transitioning clients from reactive MSP models to proactive MIP (Managed Intelligent Provider) frameworks. Strong skills in Agile...
, and a customer-focused mindset. Key Responsibilities: NOC Operations and Monitoring: Proactively monitor client infrastructure...: Minimum of 2 years of experience in a NOC role, preferably within an MSP environment. Proficiency in using N-Central...
workshops, planning sessions and stakeholder engagement forums. Collaborate with Supply Chain, Operations, Finance and IT... Practitioner or equivalent certification required. Programme management certification (MSP or equivalent) advantageous. Minimum...
's Degree in Business, IT or a related discipline with strong academic results Formal certification (PMP, PMQ, PRINCE2, MSP... operations and deployed internationally. WCS is part of the Volaris Group, a global acquirer of vertical market software...
clients from reactive MSP models to proactive MIP frameworks. Strong Agile and change management skills. Cybersecurity... companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason...
clients from reactive MSP models to proactive MIP frameworks. Strong Agile and change management skills. Cybersecurity... companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason...
clients from reactive MSP models to proactive MIP frameworks. Strong Agile and change management skills. Cybersecurity... companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason...
workshops, planning sessions and stakeholder engagement forums. Collaborate with Supply Chain, Operations, Finance and IT... Practitioner or equivalent certification required. Programme management certification (MSP or equivalent) advantageous. Minimum...
clients from reactive MSP models to proactive MIP frameworks. Strong Agile and change management skills. Cybersecurity... companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason...