workshops, planning sessions and stakeholder engagement forums. Collaborate with Supply Chain, Operations, Finance and IT... Practitioner or equivalent certification required. Programme management certification (MSP or equivalent) advantageous. Minimum...
clients from reactive MSP models to proactive MIP frameworks. Strong Agile and change management skills. Cybersecurity... companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason...
Role Overview: The Technical Manager will lead all technical operations within the business, including service... solutions Passionate about building predictable, reliable, and scalable technical operations Able to balance firmness...
service delivery operations overseeing both the Helpdesk and Technical Services teams ensuring exceptional customer experience..., or Management role including prior experience in a Managed Services Provider (MSP) environment. Your tech toolset should include...
standards. MSP & Service Delivery Manage MSP operations, including service delivery, SLAs, and customer satisfaction... leader with strong MSP experience, deep technical credibility, and the ability to translate technology into value...
while supporting proactive, intelligence-led operations. Required Skill Set: IT Infrastructure & Cloud Management... to lead large-scale IT transformations, including transitions from reactive MSP models to proactive MIP frameworks...
, adopted, and embedded into business operations Track delivery outcomes across technical performance, business benefits...) Project / programme management certification (PMP, PRINCE2, MSP, SAFe, or equivalent) Experience with Agile, hybrid, or large...
, adopted, and embedded into business operations Track delivery outcomes across technical performance, business benefits...) Project / programme management certification (PMP, PRINCE2, MSP, SAFe, or equivalent) Experience with Agile, hybrid, or large...
, and thrive in a fast‑moving MSP environment, we’d love to hear from you. Why OryxAlign? At OryxAlign, we believe..., identity integration, networking basics, backup, and monitoring Work confidently with MSP tooling (RMM, EDR, email security...
certifications. Cisco CCNA (advantageous). Experience: 3+ years’ experience in Infrastructure / Systems Engineering within MSP... with required overlap with UK/Europe operations. On-Call: Participation in after-hours maintenance or incident response rotation...
of ITIL practices and change management (advantageous) Experience: 3+ years’ experience in Networking within MSP or multi... hours. Working Hours: Standard Cape Town hours with required overlap with UK/Europe operations. On-Call: Participation...
. Experience: 3+ years’ experience in SQL DBA roles within MSP or multi-tenant environments. Regional or global support... Town hours with required overlap with UK/Europe operations. On-Call: Participation in after-hours maintenance or incident...
Manager to lead its service delivery operations overseeing both the Helpdesk and Technical Services teams ensuring exceptional..., Supervisor, or Management role including prior experience in a Managed Services Provider (MSP) environment. Your tech toolset...
service delivery operations overseeing both the Helpdesk and Technical Services teams ensuring exceptional customer experience..., or Management role including prior experience in a Managed Services Provider (MSP) environment. Your tech toolset should include...
Standards & Compliance Build and enforce SOPs across technical operations Ensure alignment with best-practice MSP...About the Company A well-established, Cape Town–based Managed Services Provider (MSP) with a national client footprint...