. Support incident management during major service disruptions. #WeAreTGT:Great Place to Worku0026reg Certifiedu0026trade... shift summaries, incident reports, and documentation. YOUR IMPACT STARTS HERE Supervise and coordinate after-hours help desk...
Maintenance or Product Engineering where necessary. You will lead critical incident discussions with clients and partners..., and contributing to continuous product and process improvements through the Centre of Excellence. OPPORTUNITIES You will ensure end...
in handling high-priority or major incident tickets as required. Prepare daily/weekly reports on team performance and service desk... with ITIL processes such as Incident, Request, and Problem Management. Contribute to knowledge base creation by documenting FAQs...
Management. YOUR IMPACT The Lead Cloud Applications Consultant (internal job title) is responsible for being the technical SPOC... and developing recommendations for improvement. Lead & drive all major activities/milestones to completion within the agreed...
Lead the Future with a Team Built for Growth At Emapta, we build careers that thrive on growth, innovation, and genuine... and Leasing, you will lead the strategic direction, operations, and optimization of multi-site facilities while overseeing leasing...
of the site to regulatory and corporate EHS requirements and goals, and conformance to EHS management standards. He/She..., chemical safety, industrial hygiene, ergonomics, construction safety program management, environmental compliance...
support model for Change, Incident, Request and Problem management Essential Experience / Competences Windows Server operating... tools (e.g. ssh, sftp, traceroute) Shell Scripting (PowerShell, Bash, Perl) Strong grasp of Change management process...
. You will lead critical incident discussions with clients and partners, coordinating technical resolution and ensuring alignment... operational challenges, ensuring timely resolution across all support layers, and contributing to continuous product and process...
required Incident management - well aware of the process and escalation Ensure smooth shift hand over process Participate in regular..., Has a customer service oriented attitude People Management and Team Leadership - 'I am a Team Player' Ability to lead team...
accurate check of log’s of all critical systems Carryout breakdown maintenance as and when required Incident management... and regulations to avoid any legal troubles. MAJOR RESPONSIBILITIES Transforming to the Workplace Team of the future Resolve...
but are not limited to: Incident Management, Problem Management, Service Request Management, and Service Management. Please review the... recurrence Create and update support knowledge database Lead the documentation process for overall application support...
activities include but are not limited to: Incident Management, Problem Management, Service Request Management, and Service... risk and/or prevent issue recurrence · Create and update support knowledge database · Lead the documentation process...
. Oversee incident, request, and ticket management processes. Coordinate with IT teams for tool issues, outages, or major.... Strong understanding of ITIL processes, incident/request management, and service desk tools (ServiceNow, Remedy, Freshservice...
business partner team in matters related to donor compliance, risk management, internal control and partner management. Major... for next phase Grants proposal and budget development. Ensure quality review, complete approval process and appropriate tools...
and client satisfaction. Team Management Lead, mentor, and motivate the different teams within Operations. Conduct performance.... Govern incident, request, problem, and change workflows (ITIL); chair CAB where applicable. Handle major incidents (P1/P2...
effectively. Oversee incident, request, and ticket management processes. Coordinate with IT teams for tool issues, outages..., or major incidents. Team Leadership: Lead, mentor, and develop a team of Team Leaders and L1 Helpdesk Associates. Conduct...
effectively. Oversee incident, request, and ticket management processes. Coordinate with IT teams for tool issues, outages..., or major incidents. Team Leadership: Lead, mentor, and develop a team of Team Leaders and L1 Helpdesk Associates. Conduct...
We are looking to fill this role immediately and are reviewing applications daily. Expect a fast, transparent process... with quick feedback. Why join us We are a European deep-tech leader in quantum and AI, backed by major global strategic investors...
performance. Critical Responsibilities: Lead cross-functional teams to develop operational performance assessments and management... across technical and business teams. Proven incident, problem, and change management experience using ITIL-aligned processes (ITIL...
's leadership principles (Involve, Inspire, Lead.) Lead and develop the department and management team Contribute to team's strategy... service line consultants to deliver incident resolutions and fulfilment of service requests. Ability to handle major incidents...