satisfaction. Key Responsibilities 1. To ensure on-time resolution & quality compliance of escalated tickets/incident... portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions...
satisfaction. Key Responsibilities 1. To ensure on-time resolution & quality compliance of escalated tickets/incident... portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions...
. In-Depth Knowledge Of Sharepoint Administration 2. Strong Analytical Skills For Incident Resolution And Trend Analysis 3..., engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major...
/ Office systems, Deployment, Migration. Prepare relevant documentation such as known errors, solutions, major incident..., and unattended/silent installs of Windows operating systems knowledge of System Centre Configuration Manager latest CB version...
tickets/incident as per the agreed SLA 2. To perform value addition activities (such as mentoring administrators/team members..., cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major...
. Experience With Ticketing Tools And Incident Management In A Support Environment. 3. Strong Analytical And ProblemSolving Skills... with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences...
Operations And Incident Management. 3. Strong Analytical Skills For Troubleshooting And Root Cause Analysis. 4. Excellent.... We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life...
provisioning.Use the Incident Management System to document and manage issue and work requests and their respective resolutions... provisioning.Use the Incident Management System to document and manage issue and work requests and their respective resolutions...
And Problem-Solving Skills. 3. Proficient In Ticketing Systems And Incident Management Processes. 4. Excellent Communication..., cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major...
Incident Response While Enhancing Overall Operational Efficiency. 2. Develop And Maintain Comprehensive Reporting Systems... of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial...
And Incident Management Processes. 4. Familiarity With Quality Standards And Regulatory Requirements In It Operations. 5... of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial...
of escalated tickets/incident as per the agreed SLA 2. To perform value addition activities (such as mentoring administrators/team..., cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major...
satisfaction. Key Responsibilities 1. To ensure on-time resolution & quality compliance of escalated tickets/incident... portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions...
as needed and ensuring adherence to defined quality standards. 5. Document network changes, incident resolutions, and enhancement activities.... We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life...
as needed and ensuring adherence to defined quality standards. 5. Document network changes, incident resolutions, and enhancement activities.... We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life...
satisfaction. Key Responsibilities 1. To ensure on-time resolution & quality compliance of escalated tickets/incident... portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions...
And Incident Management Processes. 4. Familiarity With Quality Standards And Regulatory Requirements In It Operations. 5... of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial...
oversight and prioritization Provides global, cross border major incident oversight and communicates status to the global... to the Assistant Director, Engagement Maintenance Product Manager. Your key responsibilities Core Understand...
Techniques. 3. Familiarity With Incident Management Processes And Service Level Agreements (Slas). 4. Experience In Knowledge..., engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major...
. Familiarity With Support Ticketing Systems And Incident Management Processes. 4. Excellent Communication And Collaboration Skills... across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare...