to Skip to Content Link Search Jobs Job Description Apply now Start Please wait... Job Title: Major Incident... Manager - L1 Req Id: 99153 City: Chennai State/Province: Tamil Nadu Posting Start Date: 9/25/25 Wipro Limited (NYSE...
to Skip to Content Link Search Jobs Job Description Apply now Start Please wait... Job Title: Major Incident... Manager - L1 Req Id: 97851 City: Chennai State/Province: Tamil Nadu Posting Start Date: 9/19/25 Wipro Limited (NYSE...
. ͏ Years of exp needed Relevant 4-5 in Operation Mgmt/ Incident Mgmt/Major Incident mgmt... handling skill. Sound knowledge of Incident management, ServiceNow, Must have handled MIM independently. Manage incident...
to Skip to Content Link Search Jobs Job Description Apply now Start Please wait... Job Title: SDA Team Member L1... incident problems by implementing corrective action plans as discussed - Collate data for the account with regards to the...
type, and provide L1 resolution, on call Should flag any priority incidents immediately to the SME Ensures Incident records are kept... processes If the Incident is a Major Incident, set the MI flag and initiate the MI process If the Incident is a complaint...
classification codes Initiate Major Incident or Recovery Call processes when applicable Record and assign Incidents/Changes/Service... Requests or Incidents, providing L1 resolution Escalate priority incidents to Subject Matter Experts (SMEs...
? This position provides a career opportunity by managing and driving the activities related to the Major Incident Management (IcM... as you will show the team your major/enterprise incident management experience and/or a deep and understanding/knowledge of the...
to end users Identifies issues create Service Request or Incident based on the issue type, and provide L1 resolution... Incident is a Major Incident, set the MI flag and initiate the MI process If the Incident is a complaint, initiate recovery...