. Manager, Production Support to join our Global Production Support team. As a Production Support team member... customers regarding L2 incidents, coordinating across all internal teams to ensure incident resolution is completed in a timely...
We are looking for a talented Sr. Manager, Production Support to join our Global Production Support team. As a Production Support team member... customers regarding L2 incidents, coordinating across all internal teams to ensure incident resolution is completed in a timely...
, to transportation, real estate, and TMT. Terrascope is globally headquartered in Singapore and operates in major markets across APAC... Net Zero by 2040. We are looking for an Engineering Manager who combines deep technical expertise with strong leadership...
performance, major incidents and discuss improvement opportunities. Attending meetings related to incident management... where required. Approving implementation of any Emergency Change records to resolve/prevent major incidents. Attending Post Incident Review...
with new and emerging data engineering technologies, tools, methodologies and patterns on Azure and other major public clouds..., Azure SQL DB, COSMOS DB, NoSQL and SQL Data Warehouse. Sound problem solving skills in developing data pipelines using...
-on experience, learning opportunities, and the chance to certify in major platforms. In DXC we have variety of industries... for system recovery in DR Drills Skilled in applying license keys for product products Provide Oncall 7 x 24 rotation Incident...
performance monitoring and capacity planning Responsible of Implementing incident, problem and change management process... IT Security Operations and Governance: Manage Major Security incidents, issues or problems IT Infrastructure...
tickets, creating and reviewing the incident reports, driving the major incident’ resolution pertaining to the capability... Systems Engineering, you would be responsible for: Incident Management for the Grid viz. aging of all elevated incident...
compliance, including incident, change, problem, configuration and major incident processes. Co-ownership of global risk..., talent development and management. Proven technical leadership in major incident recovery and mitigation of service. Highly...
management Basic understanding of application development/architecture, change management, incident and problem management... production support Manager to focus on the overall service improvements. Resource will be the key in identifying remediation...
to prevent insecure code from merging into production. Manage secrets management solutions (e.g., AWS Secrets Manager.... Implement observability using Splunk, Grafana, ELK Stack, Datadog etc.. Automate incident response and remediation using AWS...
management Basic understanding of application development/architecture, change management, incident and problem management... production support Manager to focus on the overall service improvements. Resource will be the key in identifying remediation...
tools knowledge (Fiddler, Postman, Log Analyzers). ITSM process awareness (Incident, Problem, Change Management). SOFT... years in IT Services (Digital) REPORTING TO: Production support Manager LOCATION: Bangalore RESPONSIBILITIES (INCLUDES...
Authorizations for our current SAP system landscape (GRC, ERP, PO, Solution Manager, SAP Portal, MII, ME, BI, MDM, Business Objects... Build Roles/ Authorizations/ User Creations for existing operations and New Implementations/ Rollouts Major contribution...
tools knowledge (Fiddler, Postman, Log Analyzers). ITSM process awareness (Incident, Problem, Change Management). SOFT...: EXPERIENCE: 6-8 years in IT Services (Digital) REPORTING TO: Production support Manager LOCATION: Bangalore...
Manager. ITIL V4 certified and good understanding of major ITSM services areas of Configuration, Incident, Request, Change..., Problem, Known Error, and Knowledge Management. Architecture level of knowledge in visualizing and setting up an ecosystem...
with System Center Configuration Manager 2019 and System Center Orchestrator as add-on Experience with major Microsoft... as add on Having basic knowledge on the ITIL process like Incident, Change, Problem atleast Willing to learn and work on other Tools...
releases, major upgrades and new systems. Provides and/or oversees support services to GIS customers for specific IT service... and maintain customer satisfaction. Completes root cause analysis of outages or incident trends (often working with managed...
of monitoring / dashboards (e.g. Enterprise Manager, Grafana, Kibana or Equivalent, Splunk etc) Excellent problem-solving skills... excellence in communication, technical/business analysis, problem solving and attention to detail to methodically resolve issues...