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Keywords: Manager, Complaint Management, Location: Hong Kong

Page: 7

Assistant Manager/Senior Officer - Claims Department

management Project Management Responsibilities Assess and approve new claim/complaint case/complicated case... within authority and manage customer expectation by offering flexible solution Prepare regular management and business reports...

Company: Leadingnation
Location: Hong Kong
Posted Date: 27 Jan 2026

Reception Manager / Reception Supervisor / Receptionist

and professional manner Closely communicate with internal parties for the complaint investigation and follow up with the customers... presentation Positive, passionate, self-motivated, able to work independently and with management skills Excellent command...

Company: Leadingnation
Location: Hong Kong
Posted Date: 27 Jan 2026

QA and Validation Manager - Leading Health Supplements

supplier audit reports and develop SOPs relating to supplier governance. Lead customer complaint management, including RCA... management supplying raw materials and packaging for pharmaceutical, food, and herbal products. Oversee supplier qualification...

Company: Michael Page
Location: Hong Kong
Posted Date: 27 Jan 2026

Assistant Quality Assurance Manager

Good command of WORD and Excel Job description To establish quality management system and procedure To compile... in manufacturing facilities update To evaluate nonconformance report and complaint related to product quality To improve inprocess...

Company: Leadingnation
Location: Hong Kong
Posted Date: 26 Jan 2026

Assistant Quality Assurance Manager

Good command of WORD and Excel Job description To establish quality management system and procedure To compile... To participate in manufacturing facilities update To evaluate non-conformance report and complaint related to product quality...

Posted Date: 25 Jan 2026

Ant International-Senior Compliance Manager (AlipayHK)-LCAP HK

, business initiatives, and emerging technologies. Incident & complaint management: Investigate client complaints... privacy, safeguarding and cybersecurity etc. This includes delivering clear management information (MI) to the Board...

Posted Date: 21 Jan 2026

Social & Elderly Wellness Manager / Social Worker - Kowloon Bay

, reporting and documentation related to Residential Care Service Voucher (RCSV) Handle complaint, crisis management and special... of quality, value for money, and prudent management. Our core values—Customer, Quality, Talent, and Prudence—form the foundation...

Posted Date: 18 Jan 2026

Assistant Quality Assurance Manager

and preferably Putonghua Good command of WORD and Excel Job description To establish quality management system and procedure... To participate in manufacturing facilities update To evaluate nonconformance report and complaint related to product quality...

Posted Date: 18 Jan 2026

Assistant Manager/Senior Officer - Claims Department

. Responsibilities: Assess and approve new claim/complaint case/complicated case within authority and manage customer expectation... by offering flexible solution Prepare regular management and business reports of Claims Department. Assist team leader...

Posted Date: 17 Jan 2026

Assistant Manager, Operations Support, Fubon Credit

on customer enquiries and complaint coming from various channels Provide sales administration support, e.g. personal loans... Resources Management Group via email: [email redacted, apply via Company website] with full resume quoting the above reference...

Posted Date: 17 Jan 2026

Customer Services Manager-China Life Trustees Limited

actions towards potential customer’s complaint and provide constructive advices for continuous improvement Consolidate... customers' feedback from all channels and prepare regular investigation reports on Customer Satisfaction for management review...

Posted Date: 17 Jan 2026

Assistant Quality Assurance Manager

Good command of WORD and Excel Job description To establish quality management system and procedure To compile... in manufacturing facilities update To evaluate nonconformance report and complaint related to product quality To improve inprocess...

Posted Date: 13 Jan 2026

政府環保回收經理/減廢主任 (廚餘回收) Food Waste Recycling Manager/ Waste Reduction Officer (Science/ Engineering)

working experience At least 6 years of working experience in customer services, including food waste recycling complaint... recycling facilities, food waste pre-treatment facilities management and food waste recycling contract management...

Company: Leadingnation
Location: Kowloon, Hong Kong
Posted Date: 13 Jan 2026
Salary: HKD40000 - 47000 per month

Senior Manager, FWA Claims Excellence (1 year contract)

departments—Underwriting, Customer Services, Provider Relationship, Complaint Management, Finance, People, IT, Legal, Compliance... control through management reports and data analytics, incorporating FWA indicators and trends to support proactive decision...

Posted Date: 13 Jan 2026

Assistant Brand Manager

groups identified as key responsibility Proper management of A&P budget for brands/product group identified as key... responsibility. Responsible for execution management of assigned brands/projects, including new product launches, campaigns...

Posted Date: 13 Jan 2026

Manager II, Client Service Delivery

or complaint efficiently and effectively Work closely and continuously with the floor to identify areas for improvement... and dashboards for senior management. Lead and support cross-functional projects aimed at improving client experience and sales...

Location: Hong Kong
Posted Date: 13 Jan 2026

Manager II, Client Service Delivery

resource planning to maximize the productivity of manpower for KPI achievement. Resolve complicated inquiry or complaint... for senior management. Lead and support cross-functional projects aimed at improving client experience and sales enablement...

Posted Date: 12 Jan 2026

e-Banking App Product Manager (Secondment contract) (Ref no: EBD -AL)

plans, wealth management) to optimize revenue models while controlling customer complaint rates; Lead AI function... with us. Job Responsibilities Manage the product life cycle of the bank's APP, leading the core feature iterations (account management, smart...

Posted Date: 12 Jan 2026

Customer Service Manager (eCommerce)

order processing and resolution of escalations or exceptions Fraud Prevention & Dispute Management Enhance and maintain... by all department members Requirements: Bachelor’s degree in Marketing, Supply Chain Management, Business Administration...

Posted Date: 11 Jan 2026

政府環保助理經理/減廢助理/主任(回收/環境/科學/工程)Assistant Recycling Manager (Science/ Engineering/ Environment)

working experience in environmental project, waste reduction or recycling, recycling facilities contract management, waste... management, or environmental education, and with minimum one (1) year at supervisory level and experience in leading teams...

Company: Leadingnation
Location: Kowloon, Hong Kong
Posted Date: 11 Jan 2026
Salary: HKD20000 - 29000 per month