Accumulating over 70 years experience on our solid foundation in Hong Kong and Greater China, we succeed and create... with us. Job Responsibilities Provide multichannel customer service to local and overseas customers including the handling of calls, emails...
forward. Responsibilities Serves as the relationship owner within Customer Success to manage client relationships... and aligning customer objectives, defining and tracking success, defining strategic service delivery elements of Joint Business...
, Administration / Secretarial, Audit, Bank Operations, Customer Services, Dealing & Trading, Legal, Quality Assurance, Claims..., Compliance / Operational Risk Management Responsibilities Engage in Customer Due Diligence process for onboarding, periodic...
, remittance & banking Coordinate and track internal business reporting of the business unit Cross-sell bank's customer products... Perform ad-hoc tasks as assigned Requirements: Secondary education level or above Relevant working experience in banking...
, clearly demonstrating the benefits of LSEG solutions and contributing to customer value Experience and Qualifications... Required 5+ years in Customer success, relationship management or other customer‑facing experience in finance or data, technology...
Accumulating over 70 years experience on our solid foundation in Hong Kong and Greater China, we succeed and create... with us. Job Responsibilities: Provide multichannel customer service to local and overseas customers including the handling of calls, emails...
to identify the customer issues (Pushout, Pull-in, Cancel, RMA, Quality, Stocks…) Liaising with other department to ensure... changes, part number changes, quotation issues, etc) Quotation approvals for inside sales business Manage customer to pay...
‑making. Support to design customer campaigns aimed at uplifting customer experience, fostering repurchase behaviour... to develop initiatives that enhance customer experience throughout the entire journey for identified segments and groups...
of experience in banking or financial services, ideally in a call centre or customer service role HKSI Papers 1, 7, and 8...Our client is a well-established financial institution hiring a Hotline Customer Service professional...
of customer/product level strategy by providing data/analysis driven insight. Work closely with cross‑functional units (e.g... Technology related discipline. Minimum 5 years of relevant experience in data analytics, preferably in Banking, Financial...
, Electronic Engineering or related discipline 5 years hands-on project management experience in customer technical support... such as tender proposal, budgeting, network planning, customer report, emergency backup planning and interference issues handling...
and maintain operational stability. Manage and handle escalated customer complaints, developing and implementing necessary... organizational goals. Participate in customer review meetings to proactively gather feedback and address any concerns...
experience at consulting firms or Telecom companies Good understanding of customer service management framework and daily...Client Description Regional IT & Telecom solutions provider Job Description Responsible for customer service...
We are seeking a dedicated and customer-oriented Bank Teller to join our team. This position is ideal for candidates with experience... in frontline customer service at banking counters. The role does not involve sales targets or pressure to follow up on debts. Key...
System, Mathematics, computing or a related discipline Practical experience in database marketing, customer segmentation...Client Description Listed “blue-chip” in Hong Kong Job Description Conduct customer analysis to provide insight...
) Others Candidates without general banking customer service experience are not preferred. Candidates with hands‑on credit card... experience are highly preferred. Ticket Nature: Credit, Personal Loan. Monday–Sunday shift (five working days a week, including...
on ICT solutions and sales opportunity through direct customer engagement or marketing activities Establish excellent... relationship with business professionals, promote ICT and CPE solutions Maintain excellent levels of customer satisfaction Able...
preferably from retail industry. Proven experience in customer service management, preferably in retail industry...Select how often (in days) to receive an alert: Create Alert Handle customer inquiries received from various...
Management or related disciplines Minimum 10 years of relevant experience in customer services with at least 3 years...To lead the Customer Service Team in ensuring providing efficient and quality day-to-day operations of the Customer...
, FLMI, ICA; At least 8 years' experience in insurance's customer service operation of which at least 5 years in supervisory...; Possess strong customer centricity mindset. Solid experience of working in a face-paced environment and managing process...