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Keywords: Manager, Customer Experience , Location: Kowloon City, Hong Kong

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Manager, Customer Experience & Relations - Wealth and Personal Banking

. We are currently seeking a high calibre professional to join our team as a Manager, Customer Experience & Relations. Principal... and actions Mobilise journey and channel owners for enhancements to improve customer experience Implement strategic initiatives...

Company: HSBC
Posted Date: 18 May 2025

Manager Customer Experience & Relations - Wealth & Personal Banking

professional to join our team as a Manager Customer Experience & Relations. Principal Responsibilities With Customer Centricity... initiatives and customer experience projects that align with the long term vision of business and customer growth priorities...

Company: HSBC
Posted Date: 26 Apr 2025

(Assistant) Manager, Digital Experience and Projects

. Optimize these digital channels for traffic, usability and customer experience. Act as the project lead from Marketing... and marketing automation Candidate with more experience will be considered for Manager level Strong knowledge of web and mobile...

Posted Date: 15 May 2025

Distribution Innovation and Experience Manager - Hang Seng Bank (HK)

. We are currently seeking a high caliber professional to join our department as Distribution Innovation and Experience Manager... to uplift customer experience, as well as operation efficiency and effectiveness at Branch and Call Centre Accountable...

Company: HSBC
Posted Date: 02 May 2025

Guest Experience Manager

following position: Diploma or above in Hospitality Management or related disciplines Minimum 5 years’ experience in Hotel..., customer service sense, complaint handling skills and able to handle emergency Well-versed in spoken and written English...

Posted Date: 16 May 2025

Sales Management Manager (Customer Contact Centre) - Hang Seng Bank

development opportunities and competitive compensation packages. Customer Contact Centre Hang Seng's Customer Contact Centre... seeking high caliber professionals to join our team as CCC Sales Management Manager Principal responsibilities Lead the...

Company: HSBC
Posted Date: 18 May 2025

(Deputy/ Assistant) Customer Analytics and Data Science Manager

Customer Analytics and Data Science Manager We offer competitive remuneration package and comprehensive fringe benefits....pageuppeople.com/798/cw/en/job/498413/deputy-assistant-customer-analytics-and-data-science-manager=11232 Data collected...

Posted Date: 15 May 2025

Customer Relationship Manager (Cross-boundary) - Hang Seng Bank (HK)

caliber professional to join our team as Customer Relationship Manager (Cross-boundary) Principal responsibilities Provide... OR English and Mathematics at Grade E / Level 2 / "Attained" or above) plus relevant work experience Passes in the Insurance...

Company: HSBC
Location: Central, Hong Kong
Posted Date: 14 May 2025

Assistant Customer Relations Manager - Hang Seng Bank (HK)

a high calibre professional to join our department as Assistant Customer Relations Manager. Principal responsibilities... development opportunities and competitive compensation packages. Customer Propositions and Management We are currently seeking...

Company: HSBC
Posted Date: 13 May 2025

Regional Customer Services Manager - (Projects & BPO) (HKD45k – 55k x 13)

; hence they are now looking for a new headcount for a Regional Customer Services Manager - (Projects & BPO) (HKD45k – 55k x... 13) to join their growing team Responsibilities: Lead and coach the operational Customer Service Manager and the CS...

Posted Date: 08 May 2025
Salary: HKD45000 per month

Customer Service Manager

. We are now looking for the experienced Customer Service Manager to join our dynamic Customer Service team. As a Customer Service Manager... and identify areas for improvement Collaborate with cross-functional teams to enhance the overall customer experience Conduct...

Posted Date: 27 Apr 2025

Customer Relationship Manager (Customer Contact Centre) - Hang Seng Bank (HK)

seeking high caliber professionals to join our Relationship Management Team (RM) as Customer Relationship Manager. Principal... development opportunities and competitive compensation packages. Customer Contact Centre Hang Seng's Customer Contact Centre...

Company: HSBC
Posted Date: 25 Apr 2025

Branch Service Executive(Teller)/Customer Relationship Manager/Digital Branch Service Executive/General Banking Manager/Insurance Specialist - Hang Seng Bank (HK)

job responsibilities and requirements. Branch Service Executive (Teller): Customer Relationship Manager: Digital Branch Service... Executive: General Banking Manager: Insurance Sales: Primary location shows in a job posting does not refer to work...

Company: HSBC
Location: Central, Hong Kong
Posted Date: 24 Apr 2025

Customer Onboarding Manager

. We are currently seeking a high caliber professional to join our department as Customer Onboarding Manager. Principal... responsibilities Drive the implementation of new standard, framework and platform of customer onboarding process for all Commercial...

Company: HSBC
Posted Date: 13 Apr 2025

Customer Relationship Manager (Cross-boundary) - Hang Seng Bank (HK)

caliber professional to join our team as Customer Relationship Manager (Cross-boundary) Principal responsibilities Provide... OR English and Mathematics at Grade E / Level 2 / "Attained" or above) plus relevant work experience Passes in the Insurance...

Company: HSBC
Location: Central, Hong Kong
Posted Date: 29 Mar 2025

Sales Manager (CPE, Customer Premises Equipment)

and sales opportunity through direct customer engagement or marketing activities Establish excellent relationship with business... professionals, promote ICT and CPE solutions Maintain excellent levels of customer satisfaction Able to lead up the sales...

Posted Date: 18 May 2025
Salary: HKD45000 per month

Manager, Customer Care (CS-MCC)

experience Monitor and improve operational indicators related to complaint resolution time, customer feedback, and issue... customer complaints promptly and professionally Investigate customer complaints, gather relevant information, and analyze root...

Posted Date: 08 May 2025

Retail Banking, RM/SRM (Customer Relationship Manager)

Responsibilities: Develop and manage a portfolio of retail banking customers to strengthen customer relationships... in Business, Finance, or a related field. 3-5 years of proven experience in retail banking or a related financial services...

Posted Date: 28 Apr 2025

Assistant Manager, Customer Service Centre

Job Description Act a champion to ensure call centre performance meets standards of desired Customer Experience... Responsible for ensuring that all Customer Services activities are managed within pre-defined KPI Identify opportunities...

Posted Date: 27 Apr 2025

Retail Banking, RM/SRM (Customer Relationship Manager)

Key Responsibilities: Develop and manage a portfolio of retail banking customers to strengthen customer relationships... in Business, Finance, or a related field. 3-5 years of proven experience in retail banking or a related financial services...

Posted Date: 26 Apr 2025