, including hiring, coaching, and performance management Establish team structure, processes, and workflows to optimize support... resolution of customer issues while maintaining high quality standards Manage escalations and work directly with customers...
, leadership, and stakeholder management skills. Proficiency in ERP systems (SAP/Oracle/MS Dynamics) and advanced Excel... strategies to support organizational goals for cost, quality, and delivery timelines. Lead end-to-end procurement, logistics...
, implementation and lifecycle management of computerized systems in regulated environments Experience in quality management... in system application management, its Quality support approach and industry best practices (ITIL, ITSM, etc.) Experience...
, vendor management, quality signage / local site based needs QFS - Procure chemicals / testing equipment / site calibration... are met, taking into account price, quality and delivery and to ensure continuity of operations. The role holder will also support the...
technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the... Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level...
100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design..., trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus...
technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the... Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level...
project, drive the end to end process from business requirement management to integration & configuration and production... and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary...
100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design..., trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus...
project, drive the end to end process from business requirement management to integration & configuration and production... and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary...
reports the status of all major assignments while adhering to all project management standards Identify technical, process..., structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture...
: SAP Test Management . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end... 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design...
technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the... Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level...
100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design..., trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus...
100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design..., trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus...
of all major assignments while adhering to all project management standards Identify technical, process, structural risks... and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions...
technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the... Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level...
to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding.... of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer...
technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the... Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level...
͏ Mandatory Skills: SAP Test Management . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro... project, drive the end to end process from business requirement management to integration & configuration and production...