technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the... Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level...
to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding.... of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer...
to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding.... of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer...
to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding... No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score...
. Drive the upskilling of delivery teams on quality management tools, knowledge management and create mechanisms for sharing... is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance...
to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding.... of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer...
to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding.... of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer...
, YouTube, and Facebook. Inviting applications for the role of Assistant Manager - Order to Cash In this role, The Subject... activities of the operational systems and processes (AR management functions) Responsibilities Understand and be able...
technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the... Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level...
to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding.... of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer...
to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding.... of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer...
to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding.... of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer...
of experience in Quality Engineering and Testing, including manual, automation, non-functional, and digital testing. Proven track... record in handling large QET programs and driving Quality engineering transformation across customers Expertise in various...
technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the... Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level...
and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management... Expeience as quality engineer following QA processes, methodologies, and testing Automation tools ( selenium) Expeience using...
and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the... Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level...
to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding.... of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer...
of all major assignments while adhering to all project management standards Identify technical, process, structural risks... and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions...