for our fans and partner About the Role The Ticketing Solutions and Customer Care Manager will join our Ticketek team based... in our Malaysia office. This role will work closely with our General Manager of Ticketek Malaysia and Singapore team focusing...
for our fans and partner About the Role The Ticketing Solutions and Customer Care Manager will join our Ticketek team based... in our Malaysia office. This role will work closely with our General Manager of Ticketek Malaysia and Singapore team focusing...
Job Description The Ticketing Manager is responsible for overseeing all airline ticketing operations within AAMove... IATA & Malaysian aviation standards). The role involves managing a ticketing team, coordinating with airline partners...
: This role reports directly to the Senior Manager, Technology & Operations and is responsible for managing a team of 3 to 5 End... organization, with at least 3-5 years in a leadership role. Solid knowledge of ITIL practices and IT ticketing systems (e.g...
Indicators and Service Level Agreements targets. Major Responsibilities Site Operations Management Assist manager in service... and performance excellence within team Mentor and enable Training & Development of team members Coordinate with the Manager on the...
promptly, and implementing process improvements. The Manager will also be responsible for knowledge management, team..., reporting tools, ticketing systems, and knowledge management platforms. Stakeholder Management: Strong ability to collaborate...
Business Development Manager - SEA Multiple Verticals: Event Ticketing, Travel OTAs, Airlines & More Location: Hong..., Online Travel Agencies (OTAs), hotels, and ticketing companies. The Role We are seeking an ambitious, results-driven...
promptly, and implementing process improvements. The Manager will also be responsible for knowledge management, team..., reporting tools, ticketing systems, and knowledge management platforms. Stakeholder Management: Strong ability to collaborate...
About The Role We are looking for an Application Support Manager to oversee day-to-day operational activities, ensure... productivity and ensure performance targets are met. Supervise the OTRS ticketing system to ensure all incoming requests...
system support, ticketing issues, and cost center /site maintenance. Manage procurement master data, including product... Manager. Provide training and first-level support to users across regions, ensuring adoption and proper usage of system...
About the Role We are looking for an Application Support Manager to oversee day-to-day operational activities, ensure... departmental productivity and ensure performance targets are met. Supervise the OTRS ticketing system to ensure all incoming...
About the Role We are looking for an Application Support Manager to oversee day-to-day operational activities, ensure... departmental productivity and ensure performance targets are met. Supervise the OTRS ticketing system to ensure all incoming...
and ensure customer satisfaction. Proficiency in using IT service management (ITSM) tools and ticketing systems to track, monitor...
. Proficiency in using IT service management (ITSM) tools and ticketing systems to track, monitor, and report on support metrics...
, with appreciation for the value of customer retention vs. acquisition Basic digital literacy including email platforms and ticketing...
, with appreciation for the value of customer retention vs. acquisition Basic digital literacy including email platforms and ticketing...
useful documentation. Familiarity with ticketing/issue tracking systems and CRM platforms. Ideally, 6+ years in a client-facing technical...
) for a global client. Delivered self-service portal & knowledge base reducing support tickets by 40%. Migrated legacy ticketing...
digital literacy including email platforms and ticketing systems, with ability to support digital engagement initiatives...
as a Lifestyle Manager (Remote). Based in Malaysia, you’ll work from the comfort of your home while collaborating with a diverse... service, dining, ticketing or hospitality industry would be an added advantage Additional Attributes: Adaptability...