of experience in Workforce Management with 5+ years of experience in senior or supervisory role . (Senior Manager role...Workforce Manager/Senior Manager Locations Available: Cebu City Qualifications: Bachelor's Degree in any field...
: Global Accounting Firm About the Job: We are seeking an experienced Workforce Management Manager to join our client... of solid WFM experience in consulting, technology, or ITES environments Experience in workforce planning, resource management...
an experienced Workforce Management Manager to join our client's team and support workforce planning, resource optimization...About the job Workforce Manager | Hybrid Work Setup Job Expectations: Position Type: Experienced - Manager...
Manager to join our client's team and lead workforce deployment and planning across multiple service lines. In this role... of progressive experience in workforce management, resource deployment, or talent planning. Strong understanding of workforce...
Manager will oversee the workforce and MIS management function across multiple sites and lines of businesses to ensure...Title: Workforce Manager Grade Level: Manager/Sr. Manager Reports to: AVP for Operations Role Overview Workforce...
Overview As the Senior Manager of Workforce Management for Product Support, you will occupy a pivotal leadership role... responsible for driving the strategic vision and operational execution of workforce planning and management within a high...
A SNAPSHOT OF YOUR ROLE You are a Workforce Manager, a champion in your field. As part of the A-team, your role plays... impacting issues Manage the staff schedules and responsibilities of Workforce Management team. Responsible for performance...
Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager... for our Transcom Bacolod site. Join our Transcom Family as a Workforce Manager! The Workforce Manager possesses a strong knowledge...
Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager... for our Transcom Pasig site. Join our Transcom Family as a Workforce Manager! The Workforce Manager possesses a strong knowledge...
Role: Sustain common workforce management tasks (reporting, identifying trends, preparing presentations, training... optimized employee schedules and seat allocation. FTE and volume management which includes managing peaks and uplifting...
As a WFM Business Partner, you align workforce management strategies with overall business objectives. You serve... as an advisor and liaison between the workforce management function supporting a medium-sized account or a group of small accounts...
Responsibilities Develop and implement workforce management strategies to meet business objectives Create and maintain staffing... to understand staffing needs and address concerns Utilize workforce management software to track key performance indicators Prepare...
of Workforce Management staff including real-time analysts and schedulers. Monitor intraday performance, agent availability...-5 years of experience in Workforce Management, preferably in a BPO or contact center environment. At least 1-2 years...
contract terms, SLA management, and performance tracking. Experience negotiating and managing vendors with different workforce...Job Description: Vendor Performance Management: Monitor and drive vendor performance across manpower vendors, ensuring...
This role is likely for you if: You've led end-to-end Workforce Management - or major parts of it - and want broader... reading. Why This Role Exists As our business scales across clients and regions, Workforce Management is expected...
analysis. Cross-Functional Leadership Lead cross-functional forecasting reviews with Workforce, Finance, Analytics, ML, Product... & Knowledge Management Create and maintain forecasting playbooks, SOPs, and methodology documentation. Institutionalize...
Responsibilities: Oversee and deliver all aspects of Workforce Management (WFM) - Planning, Scheduling, Forecasting, Real-Time.... Strong knowledge of Planning, Forecasting, Scheduling, Real-Time Management, and Reporting . Proficient in Excel and experienced in WFM...
Administration, Operations Management, or related field, preferred but not required 10+ years of experience in workforce management....Strategic Workforce Planning - Work with the WorkForce Director to develop and implement strategic action plans for WFM...
operations. YOUR DAILY RESPONSIBILITIES Develop and implement workforce management strategies to meet business objectives... Collaborate with department heads to understand staffing needs and address concerns Utilize workforce management software...
level of comfort acting as 'Chat Support' for internal operational queries. Workforce & Productivity Management You own the...Workforce Specialist ( 35K | Hybrid | FREE AI Certification) Cebu City | Onsite (IT Park) | 10:00 PM-7:00 AM | Monday...