Product Support Manager Job Overview This position is responsible for managing the implementation of business... of external and internal customer support issues and escalations to maintain customer satisfaction and enable adoption...
: Develop, implement, and maintain consistent Operations standards and best practices in support of NRG’s objectives Essential... such as Conduct of Operations 101, Manager 101, Plant Manager 101, Plant Manager Technical Training, Frontline Leadership...
Description JOB SUMMARY The Systems Support Manager ensures that the current systems and applications are being... committees and senior management as requested. Works with employees to thoroughly understand the customer need in order...
. We are looking for an experienced Senior Manager of Application Development & Support to lead and oversee the execution of development, testing... and deployment of large-scale enterprise software applications. As a Senior Manager of Application Development & Support...
centers. The Database Support Manager (DSM) shall oversee the team responsible for the overall success of the globally... leadership of the database operations team within the program guidelines set by the Program Manager and DOS CA customer...
data centers. The Database Support Manager (DSM) shall oversee the team responsible for the overall success of the... leadership of the database operations team within the program guidelines set by the Program Manager and DOS CA customer...
About the Team DoorDash is looking for an Engineering Manager with a strong platform mindset to lead the Support... from the ground up that are essential to Customer Support and are widely used across DoorDash. As DoorDash shifts its customer...
for advancement Paid time off Vision insurance Position: Member Support Center Manager Reports to: Member Support Center... from Member Support Center Leadership team, auditing call performance, and reviewing trends of daily customer issues. Cultivate...
About the Team As the Engineering Manager for the Support Experience team, you'll lead a team of talented engineers... focused on building the foundational platform that powers DoorDash's world-class customer support. As DoorDash rapidly expands...
and upskill developers at scale. As a support manager, you'll lead an L2 team that tackles complex integrations, resolves... on skills, not pedigree. Our technical support engineering team is at the core of this mission, ensuring customers hire...
Overview: TrailerCraft's Support Service Account Manager / Service Advisor is responsible for making a great first... impression with customers at all times and providing outstanding customer service from that first impression until final delivery...
require intermittent travel, both independently and as part of a team, to support customer meetings, reviews and test events... is required. Responsibilities for this Position: The Test Operations Manager is responsible for the hands-on execution of all CWL and MTWS test...
experiences, and identity and access management. As a Support Manager, you will be responsible for developing and motivating... Support Manager you will: Be responsible for the coaching and mentoring a team of experienced support engineers Develop...
of the Infrastructure Support Team within the program guidelines set by the Program Manager and DOS CA customer. Monitors..., and multiple data centers. The Infrastructure Support Manager (ISM) has broad responsibility for infrastructure operations...
of the Infrastructure Support Team within the program guidelines set by the Program Manager and DOS CA customer. Monitors... centers. The Infrastructure Support Manager (ISM) has broad responsibility for infrastructure operations and systems...
GENERAL SUMMARY The IS Field Service Support Manager oversees and manages the daily operations of Field Service... Support personnel within the IS department. The manager delegates tasks, supervises personnel, solves problems, and develops...
require intermittent travel, both independently and as part of a team, to support customer meetings, reviews and test events... is required. Responsibilities for this Position The Test Operations Manager is responsible for the hands-on execution of all CWL and MTWS test...
for improvement Leads with a sense of urgency and customer obsession. Support Team in documenting performance exceptions to include..., we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things...
, we believe great experiences start with great insights. As a Decision Science Manager on our Strategic Analytics team, you'll... help reimagine how we understand, measure, and improve Best Buy's omnichannel customer-facing experiences (Digital...
We're looking for a Senior Escalation Manager to lead Rapid7's most complex, high-stakes customer escalations... Support team is the frontline of Rapid7's customer experience, resolving critical issues and safeguarding business outcomes...