operations set up. Skills Requirements: - Mastery of Workforce Management Mathematics. - Expert user of WFM applications...Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager...
operations set up. Skills Requirements: - Mastery of Workforce Management Mathematics. - Expert user of WFM applications...Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager...
About the job: Workforce Manager (Cebu City) | Onsite Nature Of the Account: Support and Leadership Start... communication & presentation skills Good interpersonal & people management skills with a good problem-solving approach. Expert...
About the job: Workforce Manager (Cebu City) | Onsite Nature Of the Account: Support and Leadership Start... & presentation skills Good interpersonal & people management skills with a good problem-solving approach. Expert knowledge...
.Strategic Workforce Planning - Work with the WorkForce Director to develop and implement strategic action plans for WFM... WFM in cross functional or country-wide meetings. 2. Financial Management and Performance- Manage the accounts Project...
but not required 10+ years of experience in Workforce Management, with at least 5 years in a senior management role Proven track record...Qualifications: Bachelor's degree in business administration, Operations Management, or related field, preferred...
& people management skills with good problem solving approach. Expert knowledge of service procedures Good analytical skills... for MIS, number crunching & reporting to internal & external customers. WFM Tool Competency (IEX, eWFM , etc..) RTA/ MIS...
skills, detail-oriented, able to work independently Technical Skills Must-Have Workforce Management tools: NICE, Verint... since 2016 and currently service 50 US markets with 15,000 cleaning jobs worked per week. Job description: The Workforce...
are supported. What you need to have: Atleast 2-years overall workforce management (WFM) related experience... plan to meet operational business targets. Works with Workforce Manager in generating locked forecasts to support Service...
or similar workforce management solutions. Excellent communication and stakeholder management skills, particularly with North...: Project Manager - UKG Ready Implementation Role Overview: We are looking for an experienced Project Manager...
solutions, including Workforce Management (WFM) and other enterprise products. The role ensures that all systems are scalable.... Understanding of WFM terminologies and metrics, including Erlang C, time-off management, scheduling, and forecasting. Can start ASAP...
As a Project Manager at First Advantage (FA), you will play a crucial role in leading initiatives within the Global... project progress using Agile project management tools (e.g., Jira), ensuring deliverables meet quality and timeline...
As a Project Manager at First Advantage (FA), you will play a crucial role in leading initiatives within the Global... project progress using Agile project management tools (e.g., Jira), ensuring deliverables meet quality and timeline...
As a Project Manager at First Advantage (FA), you will play a crucial role in leading initiatives within the Global... project progress using Agile project management tools (e.g., Jira), ensuring deliverables meet quality and timeline...
As a Project Manager at First Advantage (FA), you will play a crucial role in leading initiatives within the Global... project progress using Agile project management tools (e.g., Jira), ensuring deliverables meet quality and timeline...
Management Skills. Possess excellent knowledge of Manpower Planning Knowledge of current Call Center & Workforce Management... for clients. Role Description This is a full-time on-site role for a Customer Support Operations Manager at iOPEX Technologies...
, ensuring follow-through and tracker creation for execution. Coordinate with Workforce Management (WFM) on schedule needs...As the Social Media Operations Manager will play a pivotal role in managing social media activities while delivering...
systems, WFM (Workforce Management) tools, performance dashboards, and Microsoft Office Suite (especially Excel and PowerPoint...Job Description Job Title: Operations Manager Department: Operations Reports To: Director of Operations Location...
by your hiring manager. Qualifications At least five years in a global contact center, with three in Workforce Management. Bachelor... experience required. Proficient with Workforce Management tools and Genesys Cloud - queues, routing, APIs, reporting. Advanced...
systems, WFM (Workforce Management) tools, performance dashboards, and Microsoft Office Suite (especially Excel and PowerPoint...Job Title: Operations Manager Department: Operations Reports To: Director of Operations Location: Alabang (On-site...