Handle merchant on-boarding with internal colleagues Collaboration with internal team to deliver excellent customer service... also welcome apply Good command written and spoken Mandarin and English. We are seeking candidates proficient in Mandarin to effectively...
customers and transactions. Excels at customer service and has excellent communication skills. Uses phone etiquette... is preferred, or relevant working experience is a PLUS POINT. Bilingual in both Mandarin and English. Strong in leveraging...
& international Service teams (eg Legal, Compliance, Customer Service, Onboarding etc) ) to define, develop, improve and implement.... Job description Fluent in both verbal and written English and Mandarin. Prior experience in client onboarding journeys and risk related...
experts, and stakeholders to create training programs that align with business goals, improve customer service outcomes..., upkeeping our high-performing culture as we are guided daily by our 6 core values: Customer First Push Boundaries Critical...
, customer conversions, and engagement rates to evaluate success and recommend improvements. ???? Relationship Builder - Foster... long-term client relationships by delivering exceptional service and consistent results. ???? Trend Spotter - Stay ahead...
sales targets Provide excellent after-sales support and customer service Coordinate with internal departments (marketing... Must own a car and possess a valid driving license Multilingual: Fluent in Bahasa Malaysia, Mandarin, and English...
out potential clients, strategic partnerships, and collaborative ventures to expand the customer base and drive revenue.... 4. Contract Negotiation & Management: Lead negotiations for contracts, pricing models, and service level agreements...
: Create, update, and manage customer master data in the SAP system. Work closely with sales and customer service and credit... vendor information up to date. Monitor vendor data quality and assist in data cleansing initiatives. Customer Master Data...
experts, and stakeholders to create training programs that align with business goals, improve customer service outcomes..., upkeeping our high-performing culture as we are guided daily by our 6 core values: Customer First Push Boundaries Critical...
School Is a fresh graduate ready to shine - sales experience is a plus! Speaks fluent English and Mandarin Has excellent... products, sales, and creating unforgettable customer experiences Is available to work retail shifts, weekends, and public...
. Cross-Functional Collaboration: Collaborate with teams across marketing, product, and customer service to ensure.... Familiarity with the ASEAN travel market. Experience working with cross-functional teams. Language skills in Mandarin (Read...
. Develop custom configurations and integrations for D365 Sales, Customer Service, and Project Operations. Maintain workflows... integration. Fluent in Mandarin, able to read and write in English. Project Manager (Service Procurement) Collect and analyse...
in customer service are encouraged to apply. Good command of spoken and written English. Ability to speak and write Mandarin... achieves Service Level Agreements (SLA) and maintain cost effective management. Customer – Plan and organize Contact Center...
-quality service standards to ensure and enhance customer satisfaction. Skill Requirements: Minimum Diploma in any field... and troubleshoot any related issues. Accurately document customer interactions in the company's database or CRM system. Uphold high...
statement Match customer payment advice to bank statement. - Sales Reconciliation Perform sales reconciliation... between system record to customer record Follow up with local team on the variance - Weekly Reconciliation for outlet - Ensure...
in accordance to prevailing Service Level Agreement. Contact customer by calls or trigger notifications to alert suspicious... pertaining to the retail customer segments. FRM develops and maintains policies and controls to assist the bank to prevent...
Experience in sales and customer service would be an added advantage Result-driven with a strong interest in Sales and Marketing... Employment Responsibilities: Sell and promote bancassurance products and identify customer segments for new sales Perform...
development and tracking KPIs Anchor customer journey and business process-based development of digital solutions in the Asia... Pacific digital community. Collaborate closely with regional Customer Experience and Commercial Effectiveness Leads. Steer...
, Guangzhou, and Beijing), we have built a robust international service network. Leveraging this network, we offer tailored... and provide in-depth analysis and insights to market and customer trends; able to identify opportunities and gaps; · Develop new...
growth plans in APAC and some very interesting new service lines opening. We are building the business, so now is a good time... business processes, reports and applications in order to optimize system effectiveness Conducting customer interviews...