network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift... (SRE) team, you will be part of a cross-functional Operations & Infrastructure group responsible for the reliability...
, Operations Manager, or agency stakeholders when service restoration is delayed or impacts critical systems. Coordinate with Tier.... Communicate status updates to customers, supervisors, and leadership for high-priority tickets. Escalate issues to JAAC Team Lead...
. Follow procedures for responding and reporting accidents and incidents, lead daily ORM meetings, and ensure team safety..., engage in scheduled project meetings, and serve as a reliable contact for field operations with customer representatives...
, in collaboration with Operations and Development teams. · Serve as technical lead for new initiatives, actively participate and drive... network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift...