: 6-8 years of experience leading delivery teams within a customer service environment Bachelors Degree in Management...Summary/Description: Manage a team of CSR associates in BPO operations. Main objective of the role...
where you can make a difference! The Manager, Partner Care oversees and manages a team of employees providing world-class customer.... Create and develop corrective improvement plans based on partner arrival patterns ensuring service levels are met or exceeded...
to drive operational efficiency and support our business partner ecosystem. RESPONSIBILITIES: * Manage daily operations... of the Accounts Management Team, working closely with internal teams to coordinate essential business partner (BP)-related...
solutions to enhance their operational efficiency and customer service. Program Performance Analysis and Reporting: Analyze... objectives with broader company goals. Requirements Bachelor's degree in business, operations management, logistics, or a related...
partner Company of the different top BPOs offshore and onshore. We have an ongoing hiring for an Assistant Operations Manager... with Sales and Retention experience, for our BPO Partner in Taguig City. Job title: Assistant Operations Manager Account: Sales...
Analyst , you'll be the backbone of their day-to-day operations, ensuring efficiency, accuracy, and seamless service delivery... passionate about delivering excellent service and enjoy resolving customer issues, ensuring satisfaction at all touchpoints...
beyond our products; we're committed to building a talented team that shares our passion for coffee and exceptional customer service... operations for company Strategic Support: Provide data-driven recommendations to support business growth and expansion plans...
thinking and pushing for positive change in our industry. Business Need / Purpose of Role Manage Operations efficiently.... Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well...
Managers (OMs) and/ or Team Leaders in the operations department. As an SOM, the role also requires meeting/exceeding service... of new programs Manage day-to-day account level operations Conduct business reviews, both internal and with clients...
Job Category: Sales Operations & Support Job Description: Brief Job Description: Serve as Frontline Customer... Helpdesk support and always provide quality service. Ensure that inquiries from customer, Vertiv Partners, Vertiv Sales...
to the needs of business owners, is looking to expand its team and hire for Travel Operations Coordinator! The team... onshore manager. KEY RESPONSIBILITIES Assist clients with travel plans, providing excellent customer service...
to hire a highly motivated CX Vendor Operations Manager to join our Customer Experience Team. Working with customers... across Southeast Asia & Australia/NZ, our Customer Experience team supports both our retail and e-commerce business and plays...
is advantageous. Proven experience in customer service, PEX, HR advisory or live chat support, preferably within an HR context...Role Title: People Operations Specialist (Japanese/Korean Speaking) Function : People Experience Location: Philippines...
Operations (i.e., APR Change) Manage BCP (business continuity plan) for markets to ensure smooth, uninterrupted operations..., or a related field is advantageous. Proven experience in customer service, PEX, HR advisory or live chat support, preferably...
metrics (e.g., call volume, service levels, customer satisfaction) and use insights to improve operations. Deep understanding... of customer service and experience strategies Bachelor's Degree: A degree in Business Administration, Management, or a related...
Job Description Download the necessary reports and reconcile all partner related transactions i.e. PESONet, InstaPay... and timely resolution of transactional disputes relative to the scope of Payment Operations. Process the request of SeaBank...
metrics (e.g., call volume, service levels, customer satisfaction) and use insights to improve operations. Deep understanding... of customer service and experience strategies Bachelor's Degree: A degree in Business Administration, Management, or a related...
Managers (OMs) and/ or Team Leaders in the operations department. As an SOM, the role also requires meeting/exceeding service... of new programs Manage day-to-day account level operations Conduct business reviews, both internal and with clients...
collections & deductions/dispute experience Customer Service and Communication Skills - Provide excellent customer service... to both internal and external customers. Provide excellent customer service to both internal and external customers. Ability...
to hire a highly motivated CX Vendor Operations Manager to join our Customer Experience Team. Working with customers... across Southeast Asia & Australia/NZ, our Customer Experience team supports both our retail and e-commerce business and plays...