The Sr. Operations Supervisor is responsible for the daytoday supervision of a team of call center associates, serving... productivity, quality, and employee engagement. The supervisor plays a key role in analyzing team data and creating strategies...
The Sr. Operations Supervisor is responsible for the day-to-day supervision of a team of call center associates... by driving productivity, quality, and employee engagement. The supervisor plays a key role in analyzing team data and creating...
.** **Responsibilities**: a) In close collaboration with the Operations Manager and Team Leaders, support the development of training plans... and regulations. o) Comply with the schedules established by operations or the direct supervisor. p) Comply and prepare in a timely...