and guest satisfaction. Recruitment and Performance Appraisal & Management of associates in the department. Develop...
systems and procedures that achieve higher cost efficiency and guest satisfaction. Recruitment and Performance Appraisal...
Duties: Serving of beverages to guests in line with the brand Standards of Excellence. Carrying out assigned tasks effectively and efficiently. Ensuring that the guest and service areas of the lodge are kept clean and tidy at all times....
Duties: Designing exceptional, seasonal menus that reflect creativity and culinary flair Leading day-to-day kitchen operations and mentoring a team of passionate professionals Overseeing food quality, presentation, and service standards...
Duties: Liaise with clients to define goals, develop event concepts, create detailed proposals, timelines, and budgets. Negotiate contracts, coordinate catering, equipment, staffing, travel and technical requirements. Select, manage, an...
Duties: Keep the scullery clean, organised and working smoothly Wash, dry and store all equipment and tools with care and attention. Make sure all work areas stay tidy, calm and ready for use Do daily deep-cleaning tasks such as floors...
Duties: Production & Quality Control: Plan, prepare, and execute daily baking schedules for breads, pastries, desserts, and specialty items Ensure consistency, taste, presentation, and freshness of all baked products Develop, test, an...
Duties: Kitchen Operations & Food Preparation: Lead and mentor the kitchen team to consistently deliver high-quality, flavour-forward dishes. Design and execute seasonal menus that reflect global inspiration and local ingredients, alig...
Duties: Meet guests when they arrive and getting them settled in their rooms Anticipate guests needs by learning their preferences, allergies, dislikes, etc. Have a thorough understanding of all spirits and specialty foods in stock Ass...
Duties: Monitor and administer time and attendance policy Monitor staff to ensure accountability in compliance with departmental goals. Execute operational projects and coordination of activities. Evaluate staff to ensure the effective...
Duties: Guest Communication & Experience Management: Handle guest communication across multiple platforms (Airbnb, Booking.com, direct bookings, email, and phone). Provide accurate, prompt and professional responses to guest inquiries,...
Duties: Checking and ensuring the items arent damaged, is the correct pack size and weight. Storing in the correct storeroom or issued immediately to the designated store Responsible for implementing stock rotation and ensuring that the...
Duties: Leadership & Team Management: Lead and mentor the members of the finance team, promoting a culture of accountability, accuracy and service excellence. Set clear goals, provide coaching and drive continuous improvement. Manage ...
Duties: Supervise and support FOH team members, ensuring excellent service delivery. Ensure all food and beverage products are presented to company standards. Assist with staff scheduling, training, and performance management. Handle g...
Duties: Drafting Protocols & SOP’s for both own Spas and clients. Coordinate with the Trainer for any client or Spa training requests that are needed. Research and implementing new ideas based on your research in the competitive markets...
Duties: Portfolio Strategy Development: Lead the creation and execution of a holistic marketing strategy that encompasses all Products / services within the portfolio. Align marketing objectives with business goals to drive growth and...
Duties: Design and preparation of travel itineraries in Southern Africa for FIT Clients based on the very best services that fit the clients brief, budget, needs and capabilities. Design and cost of Leisure Travel programmes Ensure that...
Duties: Support the outlet management in the day-to-day operation; being actively present in the operation and dealing with guests during peak mealtimes. Control and manage the operating equipment store, including the purchasing and issu...
Duties: Operational: Oversee the smooth day to day running of the restaurants in your assigned area Ensure execution of correct operational procedures at all restaurants Stay tuned in with emerging trends that will affect the business...
Requirements: Grade 12 A Degree in Human Resources Management, Industrial or Organisational Psychology A background in Hospitality Human Resources in a 5-Star Luxury Hotel/Lodge environment Valid Driver’s license 5 Years’ experience i...