Duties: Oversee all hotel departments, including housekeeping, food and beverage, maintenance, and front office, to ensure smooth and efficient service delivery. Develop and manage budgets, forecast revenue, analyse financial performance...
Duties: Perform a wide range of advanced spa treatments, including massages, facials, body scrubs, manicures, and pedicures Deliver personalised, luxury guest experiences in line with spa standards Recommend suitable treatments and reta...
Duties: Accountable for overseeing the day-to-day operations of assigned properties, ensuring exceptional guest experiences, property performance and alignment with the brands strategic objectives. Implement operational strategies that a...
and guest satisfaction. Recruitment and Performance Appraisal & Management of associates in the department. Develop...
systems and procedures that achieve higher cost efficiency and guest satisfaction. Recruitment and Performance Appraisal...
Duties: Oversee and manage all aspects of the restaurants daily operations. Lead, train, and motivate the front-of-house team to deliver 5* service. Ensure smooth coordination between kitchen and service teams. Monitor reservations, gu...
Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensurin...
Duties: Â Review the day sheet at the beginning of each shift and brief servers on guest movements, special occasions, and dietary requirements. Ensure that opening and closing procedures are followed precisely, and daily shift procedure...
Duties: Flexible with trading hours of the culinary offerings of the entire estate as needed. Ensure all necessary stocks are on hand at the right quality and quantity. Ensure all stocks are kept under optimum conditions. Ensure detail...
Duties: Monitor daily collections, follow up on overdue payments, and accurately allocate payments to customer accounts. Generate, verify and send invoices to customers while ensuring accuracy in rates, commissions, and taxes. Perform r...
Duties: Act as the primary point of contact for guests, providing a welcoming environment, handling inquiries and ensuring special requests are met. Oversee daily operations, like room assignments, checking inventory, coordinating and ma...
Duties: Validate, verify, and process high-volume invoices, expense reports, and credit notes into the accounting system. Prepare and execute payments (EFT, checks) to local and foreign vendors, adhering to payment terms and cash flow re...
Duties: Welcoming guests, facilitating check-ins/check-outs, and providing personalized service for VIPs. Assisting with daily villa operations, including staff scheduling, training, and supervision of villa staff. Monitoring villa clea...
Duties: Create, desserts, pastries, breads, and baked goods to the highest standards. Design seasonal dessert menus in collaboration with the Head Chef. Maintain consistency in quality, flavour and presentation. Train and mentor junior...
Duties: Â Manage overall guest service experience, ensuring that high standards are maintained Provide full-service functionality to guests; ensuring you are present for all mealtimes Be accountable for all service-related stock consump...
Duties: Â Greeting, directing, and assisting with all inquiries. Booking restaurants, tours, events, and transportation. Providing recommendations on attractions, nightlife, and services. Arranging transport, managing mail/deliveries, ...
Duties: Act as a group ambassador by living company mission and values Ensuring that you are familiar with, and adhere to, the Hotel’s code of conduct Ensure that the Sales administrative support function is executed and to promote a st...
Duties: Set up and manage Block-Booking Allotments in collaboration with the GMO. Recommend and manage alternative suppliers / products that align with company requirements. Maintain Block-Bookings for Series and ADHOC groups and update...
Duties: Welcome and assist guests with their luggage upon arrival and departure. Transport guests to and from the hotel in a safe and courteous manner. Provide information about the hotels facilities, local attractions, and services. M...
Duties: Welcome guests with genuine warmth and professionalism, ensuring a positive and memorable check-in experience. Efficiently handle guest reservations, check-ins, and check-outs, maintaining accuracy in all transactions. Provide d...