. Skills & Qualifications: 1–3 years of experience in L2 or application support roles. Proficiency in Salesforce CRM...The purpose of this role is to support and maintain the application platforms to ensure that they are reliable...
. Collaboration & Leadership: Mentor SOC analysts and L2 engineers on effective use of the Cortex platform for investigation... and response. Translate threat intelligence and analyst workflows into technical requirements and platform enhancements. Lead...
and approve incident closure summaries from L2. Support Incident improvements and analyst skill development. 10 SOAR... Mentoring & Technical Support to L1/L2 & L3 Guide L2 analysts on investigations and response procedures. Review...