Problem Manager: Root-Cause & Incident Lead NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital... in more than 35 countries across the globe. Position: Problem Manager Location: Buenos Aires, ARG Grade: 10 We are seeking...
Identity Now/IIQ, Oracle Identity Manager, Saviynt or equivalent platforms. Lead the management and administration... effort. Own incident, problem, and change management processes related to IAM/PAM services, adhering to ITIL best practices...
, incident, problem, change and release management processes to make sure that excellent customer experience... analysis, feedback and actions based on trends, root cause analysis and other reportsManage service improvement plans...
levels including senior manager/director level Demonstrable problem-solving skills Strong commercial acumen, with the... Responsibilities for the commercial elements of the customer service contracts Work across our ITIL based services, incident, problem...