, and advanced security tools. Strong analytical and problem-solving skills to assess vulnerabilities and develop effective security...; reviews incident response analyses; conducts training programs. Upgrades security systems by monitoring security environment...
of ITSM, fulfiller workflows - request, incident, problem management. You know these domains well enough to identify... about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating...
of ITSM, fulfiller workflows - request, incident, problem management. You know these domains well enough to identify... about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating...
, Audit, Security Incident Response, Vulnerability Response, DLP, Configuration Compliance etc Possess preferable ServiceNow.... In-depth knowledge of ITIL processes and best practices for IT Service Management. Strong analytical and problem-solving...
, and other relevant regulatory requirements. Direct the management of incident, problem, and change processes for GxP systems. Drive... Problem-solving and decision-making Evolving processes and continuous improvements Collaboration across functions...
with ISO 45003 implementation (desirable) Demonstrable experience in incident investigation, risk management, and regulatory... management systems, data analytics, and digital reporting tools Excellent communication, influencing, problem solving...
interacting with all levels of management Working knowledge of ITIL incident, problem and release management process... processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing...
. Lead proactive monitoring, incident management, and problem resolution processes to minimize system downtime. Establish... operations, including monitoring, incident/change management, and end-to-end system integrations. Proven ability to manage...
and technical designs for ongoing and upcoming projects. Monitor security controls, metrics, incident reports, and issues..., SOC2). A proactive problem-solver with excellent analytical, organizational, and stakeholder management skills. Basic...
Job Description: JOB DESCRIPTION Technical Service Manager (TSM) acts as a trusted technical advisor in the... of contact for Client Delivery Manager (CDM) · Identifies and positions services that deliver value to the customer from the...
-friendly languages. Knowledge ITIL standards and processes w.r.t Incident, Change and Problem management. Experience... directly to the regional support manager responsible for Service Management on these systems and will work closely with the...
Job Description: digital Customer Engagement Manager | dCEM Role Requirements Seniority Overall work experience... (minimum # years) Including: Customer facing / Technical exp. Digital Customer Engagement Manager (dCEM_As) Associate 4 3...
of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect..., and participate in incident troubleshooting and root cause analysis. Support patching, AMI updates, and routine operational tasks...
of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect..., and participate in incident troubleshooting and root cause analysis. Support patching, AMI updates, and routine operational tasks...
Job Description: JOB DESCRIPTION Technical Service Manager (TSM) acts as a trusted technical advisor in the... of contact for Client Delivery Manager (CDM) · Identifies and positions services that deliver value to the customer from the...
and requirements. Work and support with Business Users and Product Teams on Incident Management/Request Management/Problem Management... reports to the Technical Product Manager. Responsibilities & Accountabilities: Product roadmap and backlog preparation...
Job Description: JOB DESCRIPTION Technical Service Manager (TSM) acts as a trusted technical advisor in the... of contact for Client Delivery Manager (CDM) · Identifies and positions services that deliver value to the customer from the...
organization with global scope over both operational and innovation activities.This role will report to the ICC AMS, Manager-HR... testing support Operations Support/Environment Incident management – systems and integrations (BOOMI, CPI, Integration...
Manager / Azure Key Vault / GCP Secret Manager), enforce least-privilege IAM. ◦ Bake in security checks (SAST/DAST... AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows...
Job Description: JOB DESCRIPTION Technical Service Manager (TSM) acts as a trusted technical advisor in the... of contact for Client Delivery Manager (CDM) · Identifies and positions services that deliver value to the customer from the...