in partnership with Marketing and Product teams. Work cross-functionally with Product, Engineering, and Support teams to develop... and Hosted Agent Platforms Legacy PSTN, DID, Analog/Fax support IPsec VPN setup and troubleshooting Preferred Qualifications...
within a commutable distance. Our current model is hybrid, 1 day onsite, in office with the remaining remote. Handles customer... and accurately documents agent discussions during coaching Acts in a professional and appropriate manner while assisting...
About Cognigy Cognigy is transforming the customer service industry with the most advanced AI Agent platform... AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time...
that delivers on our promises. Position Summary: Kemper Auto is a national provider of car insurance to the high-risk non... and positive company and agency perception. Collaborate and work with the field Sales and Product teams to achieve team goals...
agents and identified KPIs within the assigned geographic area across all major product groups for Carnival Cruise Line. The... with Key Account Directors, Carnival Independent Agent Team, and Strategic Partner Division to maintain clear and consistent...