of a rapidly growing product and to have a meaningful impact on its growth. The end result of everything you'll do at Snappr...: With our global footprint and hyper-growth, one of Snappr's top priorities is to offer an unparalleled level of support...
to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital... to maximize sales and total partnership potential through best sales practices, training and support Additional responsibilities...
AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases.... The product portfolio includes SmartAssist - AI-first cloud contact center as a service (CCaaS), BankAssist - AI-powered...
." We are revolutionizing the future of software development through AI agent. We are enhancing quality and speed across all phases of software... of AI agent, such as the automatic generation of system design documents from source code and automated test code generation based...
For the Agent product demonstrate a strong command of the required technical skills, tools and supporting technologies PROJECT... contact center industry, and other contact center ecosystem topics. As a member of the CXone Services and Support organization...
Cargo Business Plan in alignment with local cargo strategies and specified Key Performance Indicators Support the Cargo... of sales channels, product sales and offline sales development Champion Cathay products and provide excellent and consistent...
of an agent. You will also be working with the Client Experience Manager as well as the People Manager to identify growth... service levels. Recommend/suggest relevant alternatives to the product or tool being used by the company. Internal...
and consulting services to support restructurings of every complexity, size, industry and type. Additionally, our unmatched public... candidate must be detail oriented, work at an efficient pace and have some experience producing written work product...
for driving operational excellence and enhancing the end-to-end Customer Experience (CX) across RealPage’s Product Support... with Product, UX, and Operations to streamline support processes and enhance self-service. Champion a **customer-first culture...
for driving operational excellence and enhancing the end-to-end Customer Experience (CX) across RealPage’s Product Support... with Product, UX, and Operations to streamline support processes and enhance self-service. Champion a **customer-first culture...
for our high-value clients in a 24/7 environment. Assist with product or application related inquiries. Provide technical support... At least 2 years' phone/email experience as a technical support agent in a BPO serving international client/s with IT experience...
of customer support and success processes. Demonstrate mastery of the company and Client's offerings (i.e. its product... of escalation for issues outside the authority of an agent. You will also be working with the Client Experience Manager as well...
of a rapidly growing product and to have a meaningful impact on its growth. The end result of everything you'll do at Snappr...: With our global footprint and hyper-growth, one of Snappr's top priorities is to offer an unparalleled level of support...
agent coverage and make schedule adjustments as necessary Handles escalated issues impacting our clients. Focuses... to successfully accept change. Ability to promote and support change. Must exhibit excellent leadership, communication...
AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases.... The product portfolio includes SmartAssist - AI-first cloud contact center as a service (CCaaS), BankAssist - AI-powered...
objectives. Trainers directly support the departmental quality goals and initiatives of the Product Support and Implementations... reflect and instill the RealPage Promise for all Product Support employees. This member of the training team will act...
development and new product lines Support the Program Manager to highlight operational risks and areas of improvement Manage the... and workflow improvements to enhance the team's efficiency Support agent escalations and manage according to established workflow...
development and new product lines Support the Program Manager to highlight operational risks and areas of improvement Manage the... and workflow improvements to enhance the team's efficiency Support agent escalations and manage according to established workflow...
, learning progress, and certification of contact center agents and operations support staff. The trainer should be knowledgeable... to provide support for new hires on their first few weeks in production and is also responsible for the delivery of continuous...
, learning progress, and certification of contact center agents and operations support staff. The trainer should be knowledgeable... to provide support for new hires on their first few weeks in production and is also responsible for the delivery of continuous...