-centric thinking, data fluency, and a passion for operational excellence. Working cross-functionally with Marketing, Product... stakeholders. Requirements: Must-Have 5+ years' experience in CRM programme or lifecycle marketing roles, with a strong end...
services, and customer support. Collaborate with stakeholders across teams (e.g., IT, Marketing, Operations) to align... journey maps to identify pain points and improvement opportunities. Lead initiatives to streamline transitions...
Collaboration & Leadership Work closely with digital product and marketing teams to ensure consistency in messaging and branding... of customer journey mapping and digital product lifecycle management. Knowledge of digital transformation practices...