in handling escalated customer calls as needed Conduct Team Meetings to ensure expedient communication of relevant information... and procedures. Attend required manager development training Promote the Concentrix values through both behavior and attitude...
and understanding of IT, networking, and cyber security concepts, combined with the ability to troubleshoot technical customer issues... and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support...
with your manager for deal strategy, forecasting, and professional development. Skills You'll Bring 8+ years of direct sales experience...About Dialpad Dialpad is the leading AI-powered customer communications platform, transforming how businesses...
We are looking for a skilled and detail-oriented Civil Engineer with experience in mid to high-rise building projects... specifications. Maintain up-to-date knowledge of project documents, drawings, and scope of work. Assist the Project QA/QC Manager...
to suggest ways to improve customer support customer experience (Customer Service) Ability to be thorough and meticulous..., program and construction managers and other professionals delivering projects that create a positive and tangible impact...
Identify performance gaps and implement coaching or action plans Escalations & Program Support Handle escalated customer... interactions assigned by leadership, the client, or program manager within the same shift Supervise the delegation of non-core...
/customer communication. Assists with audit support and maintains strong working relationships with customers, vendors... customer accounts in the system. Creates and maintains supporting schedules for general ledger accounts. Performs cash...
, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business... Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP...
of the Project to keep such in good working condition 3. Prepares and oversees the maintenance program of mechanical... agreed SLA 13. Makes engineering-related decision or actions with the guidance and approval of Complex / Property Manager. 14...
working experience At least 1-2 years of work experience as a Product Owner, Product Manager, Program Manager, or equivalent...' internally, providing support and training to necessary proponents Integrate customer feedback into design and enhancements...
reports of patterns, insights and trends. Reporting to the Manager of Business Intelligence, You will mine data from a variety... QL) Apply moderately complex statistical methods (such as deviations, quartiles) 2-5 years of related experience...
, cash management, compliance with regulations, and delivering superior customer experience. The role ensures zero... troubleshooting knowledge for the branch's digital tools such as the TV, iPads and Sign pads. Stakeholders and Customer Experience...
education and experience. Work Experience 3 - 5 years of related work experience or related degree. Customer service experience... Reps to ensure renewal contracts are reviewed and reconciled prior to invoicing. Assist to trouble shoot all customer...
The Team Leader is responsible for providing oversight of the day-to-day operations of assigned customer program... experience in Customer Support or Financial At least 1-2 years experience in practical development skills coaching Proven...
with interviews, hiring, or people assessment Customer service or client-facing work experience Experience with online tools (CRM, ATS..., Support, and Customer Success teams, ensuring smooth handoffs and communication Create detailed evaluation reports...
promotional activities and events that drives visitation. Assists the Assistant Manager in preparing the program documentation..., such as creative brief, legal document, proposal and report summary. Assists the Assistant Manager in compiling post promotion program...
reports to the Site Manager and is responsible for supervision and execution of security services supporting the U.S. Army... program or company. Supervises and directs physical security measures necessary for the protection of designated areas...
analyst with experience working within a distributed security operation center. This role will be engaged in actively.... This position will report to the Security Operations Manager and will work remotely based in the Philippines with working hours...
facilitate product specifications and user stories and are directly responsible for defining the customer experience via mock-ups...Experience: more than 4 years Job Mode: Full-time Work Mode: Hybrid Job Summary Responsibilities and Duties Product...
Asset Manager in the Philippines. Responsibilities: Implement an effective Software Asset Management (SAM) Program... and implement strategies for continuous improvement in the SAM program, staying abreast of industry trends and emerging technologies...