, performance improvement, and positive customer experience within insurance services. Collaborate with operations and support teams..., and resolve systemic or recurring quality issues in partnership with business owners and operations towers. Establish and uphold...
operations by driving Continuous Improvement initiatives, ensuring accurate representation of people data in the Workday system... to Strategy & Operations' continuous improvement design processes. Assist/creates and recommends continuous improvement strategy...
improvement Service Delivery & Operations Oversee day-to-day activities of Service Desk delivery which include incident... performance of Core Operations Oversee resource scheduling, forecasting and coverage for 24/7 or business-hours support models...
Support Experience in Managerial Cadre Handling Escalations from Team leads Basic project skills Ability to follow through... on projects assigned Strong knowledge on operations/service delivery and ability to manage critical situations with minimum...
with employees to better understand their KPIs and the Client's business operations, as necessary. Participates in meetings... and/or deductions. Special Projects/Project Management Is tasked to take on additional projects as necessary and as instructed...
Operations Manager, Customer Contract Management, Asset Management Specialist) and/or IT for any clarification/verification... Operations Manager, Customer Contract Management, Asset Management Specialist) to resolve errors in RAR by loading prices...
with other teams like Budapest Accounting team, MPS Operations (Business Operations Manager, Services Onboarding Set-up, Asset... balances. Collaborates with IT, Budapest Revenue Accounting Team, MPS Operations Team, Revenue Data Quality Analysts...
with participants and department heads. They work closely with both the Learning & Development team and operations trainers to organize... & Development Manager to meet the competencies of each job function and address performance gaps...
Reconciliation), Geo Internal Customers (Business Operations Manager-BOM, Customer Operation Manager-COM, Customer Operation... Specialist-COS, Deployment Project Coordinator), Accounting (MPS Revenue & Recognition Team) and other cross-functional teams...
Manager and collaborates with the Project Managers, Deployment Project Coordinators, Customer Operations Managers, Customer... Asset Management team as part of their asset acceptance process. They report directly to the Installation Manager L1...
setup and conversion mapping as needed Assist project coordinator with the scheduling of trainers for conversion Responsible... evaluations of trainers' performance and review with manager on a timely basis Assist Educational Services with production...
of all data supporting the quality monitoring activities. Maintain close coordination with all operations leaders (Process Expert.../TL/Manager), Process Trainer/s, and Process Owners to ensure the accurate and timely sharing of QA results and analysis...
that support business operations, sales, and account management. Acting as the bridge between business stakeholders and development..., and participate in retrospectives. Requirements 4-5 years of successful experience as a Product Owner or Product Manager...
, Surveillance, Gaming operations, and Hotel operations within the property. This individual ensures that system hardware, operating...; and support of operations staff in executing, testing and maintaining the security technology solutions. The Technician, Security...
that support business operations, sales, and account management. Acting as the bridge between business stakeholders and development... in retrospectives. Requirements 4-5 years of successful experience as a Product Owner or Product Manager (or any similar role) Ability...
Job Title: Sales Engineer (B2B - HVAC) Department: Cold Chain Reports to: Sales Manager Location: Cebu and Visayas... Areas Job Summary The Sales Engineer is responsible for managing and expanding B2B sales operations for HVAC/ Cold Chain...
all possible revenue and savings directly and indirectly derived from systems and processes implemented. May act as project manager... resources in designing and developing test plans for user acceptance testing. Works with the IT Project Team in developing the...
POSITION TITLE : Digital Business Specialist REPORTING TO: Manager, Customer Experience LOCATION: Cebu, Philippines... insights to make recommendations for enhancing customer experience across digital platforms. Project management: Assist...
performance, leveraging Lean Six Sigma and digital tools. Project Management: Lead or support continuous improvement initiatives... with Stakeholders: Work closely with operations, IT, quality, and management teams to ensure improvements are realistic, sustainable...
, Surveillance, Gaming operations, and Hotel operations within the property. This individual ensures that system hardware, operating...; and support of operations staff in executing, testing and maintaining the security technology solutions. The Technician, Security...