Job Summary: The Quality Assurance Lead supports quality monitoring and continuous improvement initiatives by providing... (any field) At least 2 years of experience as a QA Lead or Senior QA Analyst in the BPO industry Working knowledge of root cause...
Minimum of 6 to 8 years in the BPO industry and within the quality assurance team 5+ Years in leadership roles, and recent...About the job: Quality Manager - Alabang (on-site) TASQ needs a service desk quality manager to work on-site...
What is your mission The Global Quality Assurance Lead at TDCX is responsible for defining, driving, and governing the..., Operations, Communications, or a related field 10+ years of Quality Assurance experience in a BPO, CX, or outsourced services...
? The Global Quality Assurance Lead at TDCX is responsible for defining, driving, and governing the global Quality Assurance..., Operations, Communications, or a related field 10+ years of Quality Assurance experience in a BPO, CX, or outsourced services...
Job Summary: The Quality Assurance Lead supports quality monitoring and continuous improvement initiatives... by providing actionable QA insights in close coordination with Operations. This role focuses on day-to-day quality analysis...
Assurance Lead oversees all quality assurance activities to ensure exceptional customer experience. This role drives assurance... Quality Partners to detect non-compliance, take immediate corrective actions, and pursue process improvements. The lead...
Assurance Lead oversees all quality assurance activities to ensure exceptional customer experience. This role drives assurance... Quality Partners to detect non-compliance, take immediate corrective actions, and pursue process improvements. The lead...
years of experience in workforce management, quality assurance, and operations analytics (BPO or service desk environment... & Quality Expert Manager to lead the design, optimization, and continuous improvement of workforce planning, quality frameworks...
organization. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns... Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including...
Service Quality Assurance (CSQA) Specialist's main role is to support the Quality Assurance Team Lead in developing... attitude Minimum of 2 years of experience in Customer Service or BPO Quality Assurance Competent computer literacy and ability...
Make a Difference No Boundaries Embrace Possibilities The Director of Application Development & Quality Assurance... & Scheduling, and Data & Analytics. Lead, mentor, and develop high-performing engineering and quality managers and teams...
or lead quality analyst for processes handling Insurance Claims related activities, Quality SLA delivery across all processes.... Team Management and People Development: Lead & motivate a team of quality analyst or lead quality analyst ensuring...
or BPO environment. Minimum of 6 to 8 years in the BPO industry and within the quality assurance team...About the job: Quality Assurance Manager - Alabang Schedules: shifting schedules either on midshift or nightshift...
or BPO environment. Minimum of 5 to 7 years in the BPO industry and within the quality assurance team...About the job: Quality Assurance - Assistant Manager Schedules: shifting schedules either on midshift or nightshift...
: Bachelor's degree graduate, any field. Professional experience in Leadership in Quality Dept in a shared service or BPO...Are you ready to make an impact Join Infosys BPM as an Assistant Manager - Quality and jumpstart your career! Key...
: Bachelor's degree graduate, any field. Professional experience in Leadership in Quality Dept in a shared service or BPO...Are you ready to make an impact Join Infosys BPM as an Assistant Manager - Quality and jumpstart your career! Key...
Key Responsibilities Understand the stakeholders' needs and requirements to develop an effective quality control... and implementation of Quality guidelines. Devise and review specifications and processes. Supervise FTEs and ensure their compliance...
, Internal Controls Assurance, this role will have direct reports and comes with people management responsibilities... management and information security is required. Whilst supervising his/her respective controls assurance team, he/she...
, Internal Controls Assurance, this role will lead Global Internal Controls Assurance (ICA) testing and other engagements... Performance] Self-management of career development and training. [Leadership/People Management] Lead controls assurance teams...
, Internal Controls Assurance, this role will lead Global Internal Controls Assurance (ICA) testing and other engagements... his/her respective controls assurance team, he/she is also expected to provide support across all teams within the ICA Team when able...