As our Team Lead - Process Quality, you'll lead a team of quality analysts to ensure every customer interaction meets... quality assurance policies and procedures, conducting quality audits, and ensuring compliance with R1 and client standards...
or BPO environment. Minimum of 4 to 5 years in the BPO industry and within the quality assurance team...About the job: Quality Team Lead (Clark Pampanga) | Onsite Work Setup: Onsite (Clark Pampanga) Shift: Shifting...
in Leadership in Quality Dept in a shared service or BPO environment. Minimum of 4 to 5 years in the BPO industry and within the... quality assurance team Must have at least 2 years of leadership experience Excellent interpersonal, communication...
in Leadership in Quality Dept in a shared service or BPO environment. Minimum of 4 to 5 years in the BPO industry and within the... quality assurance team Must have at least 2 years of leadership experience Excellent interpersonal, communication...
in Leadership in Quality Dept in a shared service or BPO environment. Minimum of 4 to 5 years in the BPO industry and within the... quality assurance team Must have at least 2 years of leadership experience Excellent interpersonal, communication...
Primary Details Time Type: Full time Worker Type: Employee Based in Manila and reporting to the Team Lead, Internal... Controls Assurance. This role will undertake control audits across the Global QBE Finance environment, whilst also assisting...
Metro Manila We are seeking a Head of Quality & Training to lead and elevate quality assurance and learning strategies... Define and execute the Quality and Training strategy aligned with business goals and client expectations Lead, mentor...
We are seeking an experienced Head of Quality & Training to lead and elevate quality assurance and learning strategies... Lead quality and training onboarding for new programs and lines of business Hands‑On Engagement Participate...
project efficiency and quality assurance. You will provide assistance and support to team members. Quality thought leader...What does a VP of Quality really do Think of yourself as a leader whose primary responsibility is to drive effortless...
are up-to-date, relevant, and aligned with industry standards. Develop and manage quality assurance processes to monitor... and efficiency. The Qualifications Minimum 10-15 years in training and quality roles within the BPO industry. Strong understanding...
readiness and service quality assurance frameworks. This role will collaborate closely with Operations, HR, Client Services... training and quality performance to Operations, HR, and Clients Lead client calibration sessions and participate in business...
support and audits as required What You’ll Bring At least 1 year of quality assurance experience, preferably in BPO... performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation...
and quality assurance processes. This position ensures that all employees are equipped with the necessary knowledge and skills... vertical. Quality Assurance: Establish and maintain robust quality assurance processes to monitor and evaluate the performance...
requirements for quality are met consistently. You will also take the lead in conducting quality audits, report on findings...: At least three (3) years of experience in quality management in a BPO environment Excellent communication and presentation skills...
and recommendations, draft QA documentation and conduct in depth quality assurance reviews Lead/participate in maintenance of standard... Manage Quality Assurance pool including certifications, re-certifications and the assignment process Develop requirements...
metrics and service level requirements for quality are met consistently. You will also take the lead in conducting quality... consistency and quality in all customer interactions. As you tackle new tasks for the day, you know that it will lead to one thing...
is not desk-bound; you will oversee the Field Operations Quality Assurance Leads , ensuring that Solviva's operational and safety... and service continuity. 4. Field Operations Leadership Directly manage the Field Operations Quality Assurance Leads. Oversee the...
, any field. Professional experience in leadership in the quality department in a shared service or BPO environment. 6+ years... quality assurance team 5+ Years in leadership roles, and recent role must be at the manager level already Excellent...
+ Years Responsibilities: Lead and manage clinical training and quality programs across multiple healthcare operations.... Develop, implement, and monitor training frameworks aligned with clinical and regulatory standards Oversee quality assurance...
by conducting quality assurance audits, providing coaching and feedback as well as delegation of tasks to achieve performance goals...Home > Job Openings > Design Team Lead Job Description As a Design Team Lead, you will set the tone for your team...