per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT.../email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through...
Overview: In this role, we are seeking a Senior Manager – Offshore Program & Delivery Management to oversee program... and quality in offshore execution. Drive process standardization, cost optimization, and automation adoption to enhance service...
by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right... is crucial in ensuring effective governance, compliance, optimization, and strategic utilization of software assets across the...
and approval workflows for all changes. Define and document RACI models for DevOps processes. Security Compliance Enforce TLS... security principles and compliance standards. Familiarity with Agile methodologies and collaborative development practices...
Job title: Senior Scientific Writer – Health Economics and Value Assessment (HEVA) · Hiring Manager: Head/Group Lead... procedure (SOP) and other compliance expectations relevant to HEVA communication processes. Seek opportunities to innovate HEVA...
Job Description: Overview In this role, we are seeking a Senior Manager – Offshore Program & Delivery Management... efficiency and quality in offshore execution. Drive process standardization, cost optimization, and automation adoption...
. Take accountability to ensure adherence with Security and Compliance policies. Document as required by quality, qualification processes... Manager for prioritization of release items and Sprint planning. Create Cloud Service guidelines, standards including coding...
Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting.... ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients...
to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the... and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client...
quality checks. Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLA's. Perform quality... and manage 1st level escalations Develop AP processes to improve productivity and quality of the team. Participate in the new...
to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the... and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus...
software. It will require maintaining clients Turn Around Time and quality all the time. Person should be able to understand... to other team members, Audit/review the work done by other team members, manage the workflow in absence of Team Lead/Manager...
development). Disposition Manager Training - Execution and delivery of quality systems training to new disposition managers...Career Category Quality Job Description AIN Specialist QA – Job Description Join Amgen’s Mission of Serving...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client...
structures within the ServiceNow platform. Based in Hyderabad, this role will report directly to the Senior Manager, Platform... and technology trends. Platform Data Governance & Integrity Ensure data quality, normalization, and integrity across CMDB and AMB...
, responsible for the administration, maintenance, and operational excellence of the ServiceNow platform. Reporting to the Manager..., a strong understanding of ITSM processes, and the ability to collaborate across development, QA, and business teams to deliver high-quality...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client...
of quality cybersecurity solutions and increase customer satisfaction Shares knowledge within the ISO (SIEM/SOC) community... Services Understanding of legislative demands and compliance requirements mitigated through Cybersecurity services...
, Root Cause Analysis, Statistical Process Control, and Risk Management to ensure system reliability and compliance... and best practices, driving high-quality outcomes for complex systems. Responsibilities may include the following and other duties may...