with client SOPs and FADV systems Meet or exceed daily and weekly unit performance targets goals (eg. TAT, UTV, Quality... that their work is completed at a high-quality level and in accordance with the established FADV policies, procedures and standards...
and support day-to-day operations, process, and reporting. You'll report to the Service Delivery Manager. You'll contribute... tasks inclusive of attendance, routing and escalation management. - Ensure program has the tools, systems, and support...