processing, handle documentation of Banking & Investment products if necessary. Main Responsibilities: Regular call quality... & call monitoring support to ensure the team meeting the quality standard and complying with regulatory compliance Handle...
if necessary. Main Responsibilities: Regular call quality & call monitoring support to ensure the team meeting the quality... and regulatory requirements when delivering job duties Handle Ad-hoctask assignedby management team, Quality & Operation Control...
Banking Quality Assurance Experience Contact Centre Experience Principal responsibilities: Identify and address... potential threats, frauds, and areas needing immediate improvement to maintain high-quality standards. Share the comments...
if necessary. Main Responsibilities: Regular call quality & call monitoring support to ensure the team meeting the quality... and regulatory requirements when delivering job duties Handle Ad-hoc task assigned by management team, Quality & Operation Control...
to maintain high-quality standards. Share the comments & experience for handling customer feedback and complaints, enhancing... both internal capabilities and external satisfaction. Conduct in-depth analysis and detailed reporting of quality issues. Utilize...
A progressive aviation company in Hong Kong is seeking a Quality Assurance professional with a strong background...
The role QUALITY ASSURANCE Effectively implement the PDCA cycle via identify potential lapses, review operational...
programme accreditation and quality assurance. The ideal candidate should have a Bachelor’s degree, at least 5 years of relevant...
by empowerment / carry out service recovery actions if appropriate Quality Assurance Provide quality services to customers...
Quality Assurance Engineer to join for merchant acquisition. Job Duties: Conduct front-end and back-end program testing... fields. 3 years or more of experience in software quality assurance or the program development lifecycle. Basic knowledge...
Implement and execute the yearly targets and KPIs Inform Line Manager about relevant activities and trends in quality... and sustainability related sectors in Asia Lead and ensure on-time completion of sub-projects without compromising quality Collect...
, and implement internal quality / testing procedures, standards, and specifications. Collaborate with development and business teams... to review test automation specs and executions. Partner with dev teams to enhance deliverable quality. Draft QA reports...
Responsibilities Collaborate with business stakeholders and product owners to understand user requirements and acceptance criteria. Design and document test plans, test cases, and test scripts based on business and functional requirement...
Responsibilities Collaborate with business stakeholders and product owners to understand user requirements and acceptance criteria. Design and document test plans, test cases, and test scripts based on business and functional requirement...
Responsibilities Implement risk-based post-transaction checking for Investment and Insurance (I&I) products Perform call monitoring to ensure regulatory compliance Conduct CDD and trigger event review Undertake other ad hoc tasks as as...
CL Technical Services Limited was established in 1994 and started providing IT contract staff services to our clients since 1998. As a trusted recruitment agency in Hong Kong, we specialize in the provision of one-stop recruitment & secondm...
Rank: Principal Executive Officer Department / Cluster: Strategy & Planning Division, HA Head Office Pay: HK... professionals, and strengthening clinical governance. 3. To lead the development and implementation of service model and quality...
A leading insurance company in Hong Kong is seeking a Senior Officer for Control and Quality Assurance. This role... involves conducting quality assurance reviews, analyzing results to drive improvements, and fostering collaboration...
its staff members. Major Responsibilities: Perform regular quality assurance and assist in monitoring field work... with related MIS information and analysis for management review Support ad-hoc projects related to the quality control...
its staff members. Responsibilities: Perform regular quality assurance checking related to regulated activities... (including but not limited to investment, insurance, stock trading, etc) Perform regular branch onsite quality assurance...