in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard... process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours...
in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard... standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism...
in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard... process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours...
in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard... standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism...
logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record... feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed...
logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record... feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed...
logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record... feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed...
, and continuously improve systems. · Ability to automate tasks with programming (Shell scripting) or configuration management tools..., community forums and other internal tools, to provide the most effective solutions to customer issues. · Incident Management...