of technical specifications and plans and resolution of complex technical design issues Participate and conduct design activities... with test personnel, users, developers, and clients to facilitate quick resolution of problems and accurate documentation...
performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the... Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies...
operational support to business users, utilizing a ticket-based system and email for efficient resolution of queries and issues... Analytics, is preferred but not required. Some experience with Google Analytics tools (e.g. GA4), and Google Tag Manager...
Key Responsibilities: Team Manager / Lead – SSC: Monitor and Review KPIs: Oversee key performance indicators for AP... Resolution: Act as an escalation point for complex issues, ensuring timely resolution and communication with impacted parties...
of technical specifications and plans and resolution of complex technical design issues Participate and conduct design activities... with test personnel, users, developers, and clients to facilitate quick resolution of problems and accurate documentation...
, ticket resolution times, and gain knowledge of the company’s systems Handle daily support for all areas of Infrastructure... and ManageEngine Patch manager Hands on experience with automation suites (vRealize, Ansible, BMC, etc) Reasonable level...
red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product... issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question...
performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the... Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies...
performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the... Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies...
red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product... issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question...
red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product... issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question...
, DMS Program Managers), facilitate the resolution of technical challenges, and contribute to the continuous improvement... system usage and technical documentation is known and applied by projects and tenders Facilitating resolution of technical...
, DMS Program Managers), facilitate the resolution of technical challenges, and contribute to the continuous improvement... system usage and technical documentation is known and applied by projects and tenders Facilitating resolution of technical...
red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product... issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question...
solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan... to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority...
with the founders, Chief Technology Officer (CTO), Technical Lead and Product Manager and integrating data storage... with others Proactive problem resolution Eligibility Criteria: Official Notice Period or Last working day of lesser than 30 days 6 - 8...
) In this role, you will be handling a team and reporting to the manager of MDM. The Data Analyst will be working with a cross... and facilitate resolution of issues Propose opportunities for improvement of Master Data Quality Qualifications we seek...
to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before... & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step...
Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools... to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix...
solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan... to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority...