as primary L2/L3 owner for Fieldglass incidents and service requests; triage, prioritize, and resolve or escalate per SLAs. Lead... certification or vendor training. Experience integrating Fieldglass with Workday/Mulesoft/Salesforce/Coupa/Oracle and other ERP...
applications using Microsoft technologies. The role involves developing scalable applications, integrating cloud services... Server (queries, joins, performance tuning) - Practical experience with Microsoft Azure (App Service, Azure SQL, Storage...
as primary L2/L3 owner for Fieldglass incidents and service requests; triage, prioritize, and resolve or escalate per SLAs. Lead... certification or vendor training. Experience integrating Fieldglass with Workday/Mulesoft/Salesforce/Coupa/Oracle and other ERP...
/Platform Engineer with hands-on experience in Salesforce OmniStudio to join our dynamic team. This role is ideal..., develop, and deploy scalable Salesforce solutions using OmniStudio (FlexCards, OmniScripts, DataRaptors, Integration...
AI patterns. · Configure Sales, Service, Marketing, and Commerce Cloud features (object model, validation rules, security... AI patterns. · Configure Sales, Service, Marketing, and Commerce Cloud features (object model, validation rules, security...
such as SAP, Salesforce Service Cloud/eCommerce, Celonis, UiPath, IRT, and CTMS to improve service delivery and operational... in executing Amgen’s customer experience and service delivery strategy within the India hub. This role is responsible for leading...
in delivering clean, modern, scalable, secure, and high-performance full-stack web and cloud applications. The ideal candidate...-quality project delivery Continuously evaluate and adopt modern JavaScript frameworks, backend patterns, and cloud-native...
such as SAP, Salesforce Service Cloud/eCommerce, Celonis, UiPath, IRT, and CTMS to improve service delivery and operational... in executing Amgen’s customer experience and service delivery strategy within the India hub. This role is responsible for leading...
/operations/service and Product/GPT teams. -Willingness to work in different time zones -Strong Excel, Sales Enablement Tools... (Salesforce CRM, GONG, Seismic, etc.), MSWord and PowerPoint skills. A little about ADP: We are a comprehensive global provider...
in SAQL, dataflows, and recipes. Solid understanding of Salesforce data model (Sales Cloud, Service Cloud preferred..., and datasets. Develop and manage dataflows, recipes, and transformations in CRM Analytics. Integrate data from Salesforce...
continuous improvement initiatives and implement best practices for service delivery. Compliance & Security: Ensure adherence... to align contact center operations with broader customer experience goals. CRM Platforms: Salesforce, Oracle CRM, Microsoft...
in SAQL, dataflows, and recipes. Solid understanding of Salesforce data model (Sales Cloud, Service Cloud preferred..., and datasets. Develop and manage dataflows, recipes, and transformations in CRM Analytics. Integrate data from Salesforce...
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors... a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the...
during quarter Mandatory Skills: Salesforce Service Cloud . Experience: 3-5 Years . Reinvent your world. We are building... Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website...
Line of Service Advisory Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate... Salesforce Marketing Cloud Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking...
following Java, Python, React, Node.js, APEX, LWC JavaScript, AWS, Azure, Kubernetes, Salesforce, Experience Cloud Able... and continuous improvement. ·Modern Engineering Practices: From CI/CD pipelines to cloud-native architectures and automated testing...
in Agile / SCRUM methodology. Experience with Q2C applications like Salesforce, Zuora, SAP, AMDocs, Billing Platform, Oracle... roadmap decisions and measure impact. Ensure the capabilities work seamlessly across the Fusion CX ecosystem (Sales, Service...
demonstration of Salesforce Agentforce Voice capabilities, Service Cloud Voice, CTI for one of our clients. The demonstration... Preferred: Prior experience working with ETS or similar organizations Preferred: Salesforce certifications in Service Cloud...
. Experience Proven experience working across Sales Cloud, Service Cloud, Experience Cloud, or other Salesforce products... to have) Any relevant Cloud Certifications (e.g., Sales Cloud, Service Cloud) Soft Skills & Behavioral Competencies: Strong analytical...
years of hands-on Salesforce experience and deep multi-cloud platform expertise, we guide our clients from strategy... of OSF Digital’s Salesforce practice across Core Clouds (Sales, Service and Experience), with exposure to Industry Clouds...