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Keywords: Senior Customer Resolution , Location: Hong Kong

Page: 3

Digital Product Specialist / Senior Specialist (PM/BA, Internal Systems)

systems and their touchpoints with customer-facing digital channels are delivered with quality, speed and business alignment..., prepare and execute UAT for internal system enhancements. Identify issues, manage defect resolution, verify fixes and ensure...

Location: Hong Kong
Posted Date: 12 Feb 2026

Senior Trade Client Operations Manager

Overview As a Senior Trade Client Operations Manager at Standard Chartered, you will play a critical role... contact resolution, and rapid issue resolution (\'Quick Kills\'). Handling escalated cases with tact and efficiency to achieve...

Company: Leadingnation
Location: Hong Kong
Posted Date: 12 Feb 2026

Senior Manager, Business Compliance and Governance - Hang Seng Insurance - Hang Seng Bank (HK)

of professionals in place. We are currently seeking a high caliber professional to join our team as Senior Manager, Business... to identify, prevent, and reduce fraud. Lead investigations of reported fraud and ensure effective resolution and governance. CDD...

Company: HSBC
Posted Date: 12 Feb 2026

Senior Manager, Business Compliance and Governance - Hang Seng Insurance - Hang Seng Bank (HK)

of professionals in place. We are currently seeking a high caliber professional to join our team as Senior Manager, Business... to identify, prevent, and reduce fraud. Lead investigations of reported fraud and ensure effective resolution and governance. CDD...

Company: HSBC
Posted Date: 11 Feb 2026

Senior Associate Data Centre Technical Services Systems Integration Specialist

customer's organization. Expected to take leadership from senior resources on relevant technologies according... diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Data...

Company: NTT Data
Location: Hong Kong
Posted Date: 10 Feb 2026

Senior Business Development Manager – ERP / CRM / HRMS Solutions

applications and outsourcing division. As part of this growth, we are seeking a client-centric Senior Business Development Manager... client satisfaction through regular check-ins, issue resolution, and value-driven consultations. Lead client renewal...

Company: Endeavour Search
Location: Hong Kong
Posted Date: 02 Feb 2026

Senior Technical Specialist

experience. As a senior technical specialist on the team, you will be instrumental in conducting deep technical investigations... and providing advanced problem resolution for our global customers and partners. Your role will involve researching and diagnosing...

Company: Leadingnation
Location: Hong Kong
Posted Date: 31 Jan 2026

Senior Product Manager, Compliance & Risk Platform (AML &

Overview We are looking for a Senior Product Manager to lead Reap’s Compliance & Risk Platform. This role owns the strategy... customers a faster, safer and smoother experience. You will be customer obsessed, designing solutions that minimize pain...

Company: Reap
Posted Date: 30 Jan 2026

Data Centre Electrical Senior Manager

Job Title: Data centre Electrical senior manager Our client is a leading data centre operator, growing quickly... electrical infrastructure solutions for data center. Key Responsibilities 1. Customer & Technical Solution Engagement...

Location: Hong Kong
Posted Date: 30 Jan 2026

Senior Associate Data Centre Technical Services Systems Integration Specialist

customer's organization. Expected to take leadership from senior resources on relevant technologies according... diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Data...

Company: NTT Data
Posted Date: 29 Jan 2026

Senior Associate Networking Technical Services Systems Integration Specialist

presentations within the customer's organization Expected to take leadership from senior resources on relevant technologies...Senior Associate Networking Technical Services (TS) Systems Integration Specialist Key responsibilities Owns larger...

Company: Leadingnation
Location: Hong Kong
Posted Date: 28 Jan 2026

Senior Analyst, Collections (6-month contract)

customer payments and issues preventing a timely resolution. Manage customers by remaining polite, tactful, firm...Senior Analyst, Collections About the Team The Finance team is responsible for global financial support in four key...

Company: Leadingnation
Location: Hong Kong
Posted Date: 27 Jan 2026

Strategy & Consulting - Management Consulting - Senior Manager - Banking

opportunities and solutions for our clients. Customer facing skills that will allow you to drive discussions with senior... stakeholders, regarding decision making, risk management, cost - benefit analysis, concise issue articulation / resolution...

Company: Leadingnation
Location: Hong Kong
Posted Date: 27 Jan 2026

Senior Onsite IT Support Engineer

Position Overview We are seeking experienced Senior Onsite IT Support Engineers to join our regional support teams.... This position demands advanced technical expertise, a strong customer service mindset, and the ability to manage VIP and AV support...

Posted Date: 13 Jan 2026

Senior Manager, Client Experience

/ resolution according to pre-defined standards, proper case resolution and case closure, and timely logging in the system.... Proven track record in handling adverse customer feedback Fluency in written and verbal English, Chinese and Business...

Company: Leadingnation
Location: Kowloon, Hong Kong
Posted Date: 11 Jan 2026

Senior Merchandiser – Fabrics & Trims

, our shareholders, and the communities in which we live and work. We are seeking an experienced and resourceful Senior Merchandiser... availability, quality, and cost competitiveness to support customer and business needs. Here is what you need to know...

Company: Li & Fung
Location: Hong Kong
Posted Date: 09 Jan 2026

Senior Manager (KYC) - Client Lifecycle Management

Role Overview We are seeking a highly experienced Senior Manager to lead our Client Lifecycle Management (CLM...) and KYC operations. The ideal candidate will have deep expertise in Customer Due Diligence (CDD) Enhanced KYC reviews...

Posted Date: 28 Dec 2025

Senior Manager, People Services & Helpdesk (Bangkok-based, Relocation Provided)

. The Opportunity We are looking for a Senior Manager, People Services & Helpdesk to lead our HR Helpdesk (Tier 1... organization. Build the foundations for Tier 0 / self‑service and self‑resolution, including knowledge management and future...

Posted Date: 26 Dec 2025

Assistant Manager / Senior Officer - Business Development (Retail Distribution / General Insurance)

Assistant Manager / Senior Officer - Business Development (Retail Distribution / General Insurance) 122940...- and post-sales services to key/growth accounts, including prompt resolution to interpret policy terms and conditions, handling...

Posted Date: 10 Dec 2025

Senior Logistics Analyst, Digital (E-commerce)

Senior Logistics Analyst, Digital (E-commerce) Ref #: W169431 Department: Logistics City: State/Province... for establishing the Supply Chain ecommerce Distribution Center operations and the on-going customer fulfilment and delivery operations...

Location: Hong Kong
Posted Date: 10 Dec 2025