across multiple regions. Act as the primary point of contact for senior customer stakeholders, representing Vodafone in strategic..., Greece, and Portugal. VOIS #BeUnrivalled #CreateTheFuture About this Role We are seeking a Customer Success Manager to lead...
Informatics Specialist II, as a Senior Customer Care Informatics Specialist, you will be viewed as the “go-to” subject matter... expert of the informatics customer purchase, receive &onboard, use & optimize journey. You will provide support to team...
hardware, operating systems, and network configuration to the customer. Identify and support service growth opportunities... programs to uphold service excellence. Handle customer complaints and escalations with professionalism and urgency...
and service standards under appropriate guidance and direction. Also supporting customer queries. Business Function EQ India... along with active listening Proven experience in a customer support role Meeting targets for accuracy, quality, volume and agreed...
in this position will be the ability to provide quick and accurate evaluations of business processes for Customer Care, which includes... channels such as email, chat, phone, and web. This role requires close collaboration with Customer Care leadership to develop...
. The opportunity : Manager-FS-Business Consulting PI-CNS - BC - Marketing Sales & Service - Bangalore FS : Finance... with innovative and entrepreneurial thinking to deliver exceptional client service and ensure that what we do today, counts...
you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans... with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it...
, and Customer Data solutions - and support organizations through transformation journeys covering solution design, process... demands of the customer implementation needs. This role will offer you - To work on global/APAC Sales & Service Cloud...
, and Customer Data solutions — and support organizations through transformation journeys covering solution design, process... demands of the customer implementation needs. This role will offer you – To work on global/APAC Sales & Service Cloud...
with senior Banking and Financial Services business, account, and sales leaders and a dream team of marketing experts to improve... marketing plans and programs that drive business outcomes. Experience working with senior business, account, and sales leaders...
Service Segment Manager This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2... Definition: Responsible for the overall management of a service segment of significant scope and complexity at the country...
Service Segment Manager This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2... Definition: Responsible for the overall management of a service segment of significant scope and complexity at the country...
, including interaction with business users and senior technology stakeholders. Customer focused – strong service ethic. Good... applications that underpin our revenue, operational, compliance, finance and customer service functions. The broader organisation...
Excellence and Customer Experience (PECE), as well as the relevant sub-departments. · Support the DX APJ Head of Finance... and Country management to support business objectives. · Define and execute initiatives to continuously improve customer...
digital HR transformation through our ServiceNow HRSD platform. This is a senior technical position where you will act... as a trusted consultant, ensuring seamless service delivery and continuous improvement across regions. ServiceNow HRSD is the...
support. § Knowledge on ITSM tools/platform to perform Request, Incident, Change and problem management. Service management... and service level management § Steady state support to the messaging infrastructure, handling on-call responsibilities, complex...
improvement, and customer-centric service delivery. Automation & Bots Management Oversee design, deployment, and ongoing.... Present service performance, risks, and improvement plans to senior leadership. Governance & Continuous Improvement Define...
improvement, and customer-centric service delivery. Automation & Bots Management Oversee design, deployment, and ongoing.... Present service performance, risks, and improvement plans to senior leadership. Governance & Continuous Improvement Define...
support. Knowledge on ITSM tools/platform to perform Request, Incident, Change and problem management. Service management... and service level management Steady state support to the messaging infrastructure, handling on-call responsibilities, complex...
engineering support standards, incorporating AI solutions for automation and efficiency. Build strong relationships with senior..., with a focus on AIOps Significant expertise in support engineering Outstanding background in roles that involve direct customer...