What you'll do Lead, mentor, and manage a global customer support team across multiple time zones and languages..., ensuring consistent, high-quality service delivery. Own team OKRs and KPIs; analyze performance trends and make strategic...
Job Overview The Senior Customer Service Supervisor oversees and coordinates the activities of customer service agents... remotely. Main Responsibilities Provides guidance to the team to maintain customer satisfaction through prompt and efficient...
are professionally handled. Being the leader of the Customer Service Team, shares the objective of ensuring delivery of all orders... a strong commitment to Safety in the entire Customer Service Team Takes feed from HPO OTC and HPO CSM teams and actively benchmarks team...
's Customer Satisfaction & Incidents, Rocket Travel by Agoda (CSI RTA) team, our final tier of customer support and a critical... masterfully balance elite customer service, operational rigor, and the strategic demands of high-value partnerships. The ideal...
's Customer Satisfaction & Incidents (CSI) team, our final tier of customer support and a critical line of defence for the... of specialized Team Managers who handle our most complex and sensitive customer escalations. The ideal candidate is a leader...
's Customer Satisfaction & Incidents (CSI) team, our final tier of customer support and a critical line of defence for the... of specialized Team Managers who handle our most complex and sensitive customer escalations. The ideal candidate is a leader...
consultancy services across Swift's customer base. The lead consultant operates in a highly complex business and technical... & Care Services Team Lead. The successful candidate is expected to accomplish the following primarily in the APAC region...
. Lead team to ensure delivery against short and mid-term objectives. Under guidance of senior management... consultancy services across Swift's customer base. The lead consultant operates in a highly complex business and technical...
and Your Responsibilities We're looking for an enthusiastic Senior/Team Leader Telesales to help drive revenue growth and manage a team focused... client insights. Lead the execution of outreach campaigns and provide coaching and performance monitoring to team members...
you in an accelerated growth, both personally and professionally. Job Responsibilities : As a Senior Technical & Customer Support... gateway services. You will lead troubleshooting efforts, mentor junior team members, and collaborate with cross-functional...
initiative, adaptability, and commitment. Expected to lead junior system analyst in the team. Job Requirements: The ideal.... Strong technical/product knowledge on CRM platform, preferably Microsoft Dynamics 365 Sales and Customer Service. Optionally...
About The Role We are looking for a Senior Customer Support Lead to oversee our operations, focusing on critical..., ensuring excellent service and safety for both our users and team. What The Candidate Will Do Oversee operations in Malaysia...
and team feedback. 6. Internal & Cross-Functional Collaboration Act as the senior voice of the customer across the company...Role Overview The Senior Customer Excellence Manager owns the full post-sales customer lifecycle, with accountability...
The Role The Senior Customer Experience Lead is responsible for overseeing the day-to-day operations of the service.... Maintain service level agreements (SLAs) and response time targets. Customer Transition & Onboarding Lead the transition...
The Role The Senior Customer Experience Lead is responsible for overseeing the day-to-day operations of the service... desk team. This role ensures that IT support services are delivered efficiently, meeting SLAs and customer satisfaction...
and to attend meeting(s) when required. To conduct On the Job Training (OJT) for team members on customer service topics...Join Our Family Today. Together, We'll Make Travel Better. The Customer Service Manager is to ensure that guests...
communications, and service execution, working closely with the operations team. Support crowdfunding and investor-related CX..., including partner, SME, and investor article centers, to improve engagement and self-service adoption. Respond to customer...
About the role AEON Credit Service (M) Bhd' is seeking a talented and experienced candidate to lead our Customer... Insight & Experience team. In this full-time position based in Bangsar South, Kuala Lumpur, you will play a pivotal role...
us improve as a team and contribute to great customer experiences. Role Requirements You will excel in this role if: You have 4-6... on customer service mindset and customer empathy. You have a passion for learning new technologies and enjoy problem solving...
us improve as a team and contribute to great customer experiences. Role Requirements You will excel in this role.../country. -You have a focus on customer service mindset and customer empathy. -You have a passion for learning new...